QUALIFICATIONS & EXPERIENCE Bachelor’s Degree from an accredited school required. A minimum of three years human resources management experience required. Human Resources Certification preferred. Department of Labor approval required. MANAGEMENT & SUPERVISION Supervises and manages the Human Resources Department. RESPONSIBILITIES o Follows all integrity guidelines and procedures and ensures no manipulation of student data. o Administers the Center’s Human Resources activity, including recruiting, screening, interviewing, hiring, discipline and terminations. o Maintains a vacancy and turnover rate at or below the Center standard. o Fills staff vacancies in a timely manner. o Ensures early or on-time completion of staff evaluations resulting in zero late evaluations. o Oversees the Center staff training activities, which includes developing, coordinating and administering the Center Staff Training Plan. o Monitors the Center HR and employment practices to ensure regulatory compliance. o Ensures the implementation of Equal Employment Opportunity activities, writes and implements the Center Veteran and Affirmative Action Plans annually with a focus on attaining goals, investigates and resolves and/or refers EEO inquiries or claims. o Oversees the collection and maintenance of personnel data for HRIS and reporting purposes. o Oversees the preparation of HR reports. o Ensures a nondiscriminatory work environment and equal treatment of all Center staff. o Conducts annual wage and salary surveys to ensure that the Center is able to attract and retain qualified staff. o Investigates and resolves staff issues and complaints in accordance with Company policies and procedures. o Administers the Center fringe benefit programs (e.g. health insurance, retirement plan, 401-k program, etc.) as appropriate. o Administers the staff evaluation, merit, incentive and bonus programs. o Administers the staff mentoring program. o Maintains required employee files, logs and related documentation. o Responds timely and completely to Company requests. o Conducts periodic internal HR compliance audits. o Responsible for maintaining a cooperative and effective working relationship with other Center departments and Centers. o Provides management advice and assistance to supervisory staff. o Assists Center staff in understanding and resolving employee relations and benefit matters. o Functions as the student EEO Officer and oversees the staff EEO Officer. o Coordinates staff assistance programs, e.g., substance abuse, etc. o Effectively motivates, empowers and requires staff to perform his/her job responsibilities. Holds staff accountable for producing quality work, develops staff for career progression and disciplines staff members who fail to meet goals. o Employs sound time management and delegation skills. o Provides required/supplemental training for new and current employees. o Motivates and manages staff to work effectively, creates a supportive work environment, recognizes staff accomplishments and proactively addresses staff performance concerns. o Develops Center-beneficial linkages within the community for student benefit and promotes a positive image of the Center and Job Corps. Establishes meaningful relationships within the community to support Center operations. o Mentors, monitors and models the Career Success Standards as required by the PRH. o Provides high-quality supervision and management for the student population and positively influences student behavior. Shows respect and courtesy to students and holds them accountable for their actions and behavior. o Provides timely operational support for Center operations to ensure quality programs and services. Pursues improvement in Center operations to fulfill program objectives. o Exchanges ideas and information, both orally and in writing, in a clear and concise manner and contributes meaningfully to group efforts by offering relevant ideas and knowledge. Provides quality and timely information to DOL/Company when requested. o Effectively articulates thoughts and ideas. Identifies problems, analyzes causes and evaluates appropriate solutions prior to taking or recommending actions. Follows up to ensure prompt/appropriate action is taken and that problems are in fact corrected. o Works in partnership with staff from all Departments to ensure effective supervision and services are provided to students. o Accepts direction and supervision from the Center Director/Center Duty Officer/Shift Manager to include assignments to temporarily perform job responsibilities of other departments and positions. o Other duties as assigned.