QUALIFICATIONS & EXPERIENCE
Bachelor’s Degree from an accredited school required. A minimum of three years human resources
management experience required. Human Resources Certification preferred. Department of Labor
approval required.
MANAGEMENT & SUPERVISION
Supervises and manages the Human Resources Department.
RESPONSIBILITIES
o Follows all integrity guidelines and procedures and ensures no manipulation of student data.
o Administers the Center’s Human Resources activity, including recruiting, screening,
interviewing, hiring, discipline and terminations.
o Maintains a vacancy and turnover rate at or below the Center standard.
o Fills staff vacancies in a timely manner.
o Ensures early or on-time completion of staff evaluations resulting in zero late evaluations.
o Oversees the Center staff training activities, which includes developing, coordinating and
administering the Center Staff Training Plan.
o Monitors the Center HR and employment practices to ensure regulatory compliance.
o Ensures the implementation of Equal Employment Opportunity activities, writes and
implements the Center Veteran and Affirmative Action Plans annually with a focus on
attaining goals, investigates and resolves and/or refers EEO inquiries or claims.
o Oversees the collection and maintenance of personnel data for HRIS and reporting purposes.
o Oversees the preparation of HR reports.
o Ensures a nondiscriminatory work environment and equal treatment of all Center staff.
o Conducts annual wage and salary surveys to ensure that the Center is able to attract and retain
qualified staff.
o Investigates and resolves staff issues and complaints in accordance with Company policies and
procedures.
o Administers the Center fringe benefit programs (e.g. health insurance, retirement plan, 401-k
program, etc.) as appropriate.
o Administers the staff evaluation, merit, incentive and bonus programs.
o Administers the staff mentoring program.
o Maintains required employee files, logs and related documentation.
o Responds timely and completely to Company requests.
o Conducts periodic internal HR compliance audits.
o Responsible for maintaining a cooperative and effective working relationship with other Center
departments and Centers.
o Provides management advice and assistance to supervisory staff.
o Assists Center staff in understanding and resolving employee relations and benefit matters.
o Functions as the student EEO Officer and oversees the staff EEO Officer.
o Coordinates staff assistance programs, e.g., substance abuse, etc.
o Effectively motivates, empowers and requires staff to perform his/her job responsibilities. Holds
staff accountable for producing quality work, develops staff for career progression and
disciplines staff members who fail to meet goals.
o Employs sound time management and delegation skills.
o Provides required/supplemental training for new and current employees.
o Motivates and manages staff to work effectively, creates a supportive work environment,
recognizes staff accomplishments and proactively addresses staff performance concerns.
o Develops Center-beneficial linkages within the community for student benefit and promotes a
positive image of the Center and Job Corps. Establishes meaningful relationships within the
community to support Center operations.
o Mentors, monitors and models the Career Success Standards as required by the PRH.
o Provides high-quality supervision and management for the student population and positively
influences student behavior. Shows respect and courtesy to students and holds them
accountable for their actions and behavior.
o Provides timely operational support for Center operations to ensure quality programs and
services. Pursues improvement in Center operations to fulfill program objectives.
o Exchanges ideas and information, both orally and in writing, in a clear and concise manner and
contributes meaningfully to group efforts by offering relevant ideas and knowledge. Provides
quality and timely information to DOL/Company when requested.
o Effectively articulates thoughts and ideas. Identifies problems, analyzes causes and evaluates
appropriate solutions prior to taking or recommending actions. Follows up to ensure
prompt/appropriate action is taken and that problems are in fact corrected.
o Works in partnership with staff from all Departments to ensure effective supervision and
services are provided to students.
o Accepts direction and supervision from the Center Director/Center Duty Officer/Shift Manager
to include assignments to temporarily perform job responsibilities of other departments and
positions.
o Other duties as assigned.