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Company Description

Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.

Job Description

This job will coordinate daily activities involving the operations of the Engineering department. This position reports to the Director of Engineering and Chief Engineer, adheres to Company standards and accepts other responsibilities as assigned.  It is the responsibility of the Engineering Coordinator to assist in the day-to-day operations of the Engineering Department, including correspondence, preparing reports and assisting with dispatching calls, answering telephones (for entire office as required), maintaining files, assisting with month end and departmental records/logs. 

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Access all functions of computer.
• Set up workstation with necessary supplies and resource materials.
• Read the logbook daily, and record all pertinent information in the logbook.
• Check colleague attendance and document tardiness and absenteeism.
• Complete supply requisitions and submit to Chief Engineer; stock and maintain par levels of necessary supplies.
• Process purchase orders for approval and submit to Chief Engineer for approval.
• Process invoices for payment and give copy to Chief Engineer and forward original to accounting.
• Process accruals for end of the month and submit to Chief Engineer and accounting.
• Open office and prioritize assignments and tasks for the shift.
• Answer telephone.
• Screen calls for the Director of Engineering and the Chief Engineer as requested.
• Make telephone calls to specified individuals as requested by the Director of Engineering and the Chief Engineer.
• Greet all individuals arriving at engineering department and assist with their needs.
• Document and maintain appointment calendar for the Director of Engineering and the Chief Engineer.
• Maintain accurate trace files and communicate daily traces to the Director of Engineering and the Chief Engineer.
• Establish and maintain filing procedures.
• Maintain a contact list of all contractors and vendors.

Qualifications

1. High school graduate.
2. 3 years administrative assistant experience.
3. Fluency in English both verbal and non-verbal.
4. Provide legible communication and directions.
5. Compute basic mathematical calculations (add, subtract, multiply and divide numbers).
6. Ability to:

• work with Dayforce, Word, Excel.
• type 50-60 wpm accurately.
• perform job functions with attention to detail,  speed and accuracy.
• prioritize, organize and follow up.
• be a clear thinker, remaining calm and resolving problems using good judgement.
• follow directions thoroughly.
• understand guest’s service needs.
• work cohesively with co-workers as part of a team.
• work with minimal supervision.
• maintain confidentiality of guest information and pertinent hotel data.

Additional Information

What’s in it for you:

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary Shift Meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academy designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
• Career development opportunities with national and international promotion opportunities