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516 Buckeye Partners Jobs in United States

Location New York, New York

Full Time
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Location Fort Stewart, Georgia

Full Time
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Choices Coordinated Care Solutions
Wrap Facilitator - Social Services

Location Lake Charles, Louisiana

Full Time
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Location Dulles, Virginia

 
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Cloud Big Data Technologies
SuccessFacors Business Analyst /PM

Location Phoenix, Arizona

 
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Cloud Big Data Technologies
Business Analyst

Location Boston, Massachusetts

 
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Cloud Big Data Technologies
Data Analyst

Location Roseland, New Jersey

 
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Cloud Big Data Technologies
Enterprise Project Manager

Location Columbia, South Carolina

Contractor
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Cloud Big Data Technologies
Windows Security Specialist

Location Manhattan, New York

 
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Location Charlotte, North Carolina

Contractor
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Arrow Search Partners
Receptionist

Location San Francisco, California

 
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Defyned Brands, LLC and 5 Star Nutrition, LLC
Retail Store General Manager

Location West Monroe, Louisiana

 
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Location San Francisco, California

Full Time, Part Time
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Arrow Search Partners
Executive Assistant

Location Greenwich, Connecticut

 
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J&J Worldwide Services
Project Manager Remote

Location Portsmouth,VA

Contractor, Full Time
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Location Houston, Texas

 
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Location Houston, Texas

Full Time
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Location Buffalo, New York

Part Time
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EMCOR
EMCOR

Service Coordinator/Dispatcher

location New York, New York

Job Type Full Time

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Include the following. Other duties will likely be assigned.

  • Monitor personnel or equipment locations and utilization to coordinate service and schedules.
  • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
  • Oversee all communications within specifically assigned territories.
  • Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
  • Communicate with customers (email & phone) and create detailed work orders of the service requested.
  • Coordinate scheduling of work with customers, technicians, and other jobs/projects to maximize customer satisfaction. Also, takes into account customer urgency, parts/materials availability, and available manpower.
  • Checks in with technicians via phone and email; provides them with hourly/daily updates regarding service call type, location, and scope of work.
  • Primary contact between the customer and the service department (account managers, service manager, technicians, and billing).
  • Responsible for taking service calls, quoted jobs, and warranty work from start (initial call) to completion (billing).
  • Review service jobs, quoted jobs, & service projects to determine time frame for completion, identify necessary tools and material, and hold the necessary manpower.
  • Review technicians work orders and identifies opportunities to quote additional repairs or new equipment, address warranty issues, and make sure all material is accounted for.
  • Accurately reviews of all previous day field visits and send updates to customers, account managers, and service manager as needed.
  • Continuous management of the dispatch board throughout the day. Check all open calls and dispatch accordingly.
  • Escalate critical and/or sensitive issues to the Superintendent with recommendation for resolution.
  • Comply with all Company operating policies, procedures, and safety programs as established.
  • Perform additional assignments as required by the needs of the company or as directed by executives.