Founded in 1952, RubinBrown LLP is one of the nation’s leading accounting and professional consulting firms. The RubinBrown name and reputation are synonymous with experience, integrity and value.
RubinBrown redefines the full-service experience by combining technical and industry expertise with a commitment to personal and high-level relationships.
https://www.rubinbrown.com/
The Front Desk Officer is a key participant in creating the RubinBrown experience for our clients and guests. This position will serve as the initial contact for guests visiting our office.
Major Responsibilities
- Greet all guests to the firm (clients, vendors and visitors) as they arrive at the office
- Create a warm, friendly and sincere environment
- Greet guests by name
- Offer guests newspapers
- Offer guests refreshments
- Validate parking tickets
- Converse with guests waiting in the lobby for a team member
- Maintain office appearance
- Organize newspapers and magazines
- Load and unload dishwasher daily
- Keep conference rooms, front desk area, and reception kitchenette clean and orderly
- Notify office admin. manager of any needed facility repairs or light bulb replacements
- Monitor use and availability of conference rooms
- Reserve rooms when requested
- Check equipment in conference rooms (phones, projectors, computers, etc.) daily and report to IT any damages.
- Operate Switchboard
- Answer incoming calls
- Determine the nature of each call
- Screen phone calls for Team Members
- Transfer incoming calls
- Transfer calls into voicemail
- Track incoming packages for team members and outgoing packages for clients
- Assist the administrative team (office services, executive assistants, etc.) or any other team member with administrative tasks such as:
- Assist set up and preparation for meetings and seminars
- Produce documents in Microsoft Word, Excel, and PowerPoint using designed templates
- Assist with distribution of invoices and statements to clients
- Assist with review of documents when when requested
- Proofread documents when requested
- All other duties as assigned
Preferred Experience/Background/Skills
- High school diploma
- Two to three years of experience in a related role.
- Superior interpersonal skills
- Must be able to handle multiple projects simultaneously in a fast-paced environment
- Attention to detail and quality
- Ability to multi-task.
- Proficiency in Microsoft Office programs (Word, Excel, PowerPoint required)
- Ability to effectively utilize technology and a commitment to learn in the technology environment
- Excellent verbal and written communication skills
- Strict adherence to professional ethics
Working Conditions
- The typical office hours are 8:00 a.m. to 5:00 p.m.
- Ability to work extra hours Feb.-Apr. (daily closing at 6:30 and additional Saturdays)
- Travel for this position will be minimal.
- Ability to sit for long periods of time
- Ability to move throughout office
- Ability to lift, carry, push, pull up to 10 pounds
- Ability to speak English to communicate with clients, team members, etc
https://www.rubinbrown.com/benefits/
The estimated hourly pay rate: $18.00 - $21.00
One Firm
To foster a highly respected, inclusive culture that helps foster and promote an environment that is diverse and equitable for all team members and the firm to achieve growth and deepened expertise. RubinBrown is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
EEO Employer W/M/Vet/Disabled
Mequon, Wisconsin
Full Time