One Full Time Position
Hours: Monday - Friday 8 AM to 3 PM  and every other weekend 8 AM to 6 PM

One Part Time Position
Hours: Two days during the week and every other weekend 8 AM to 6 PM

The purpose of Concierge is to support the leadership team in an administrative capacity. This position may also support the accounts payable / accounts receivable functions.

Key Duties and Responsibilities

Answers telephone and directs calls in accordance with established process

Greets residents, families, and visitors and provides general information and assistance

Directs and/or escorts deliveries to proper areas

Responds to inquiries and releases information in accordance with established policies and procedures

Processes, sorts, and may deliver community mail

Ensures compliance with maintenance of visitor log

Prepares letters, reports, correspondence, and mailings

Maintains resident rosters and information related to requests from visitors, calls, etc.

Prepares copies, admission packets, marketing materials, etc., as requested.

Scans and files documentation

Assists with the accurate maintenance of various files in accordance with established procedures

May participate in the distribution of funds from the resident trust

May process and support the AP/AR functions in the community

Performs other duties as assigned

Work Experience

One to two (1-2) years of experience in accounting, business office support, or other related administrative support role

Experience learning and accurately using computer programs and systems

Experience in a long-term or other healthcare related environment