It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!
When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!
Role
The Admission RN assesses patients in their place of residency or in hospitals and initiates care into the services of Chapters Health System. Ensures a seamless transition to Care Navigation and serves as an ambassador of the Organization.
Qualifications
Bachelor's degree in nursing or related field or an equivalent combination of education and experience
Current Florida license as RN, current active single-state out-of-state nurse license, or current active multistate/compact nurse license
Minimum of two (2) years of RN experience in acute care, hospice, home health care or other post-acute care
Strong clinical assessment skills with preferred background in emergency department or ICU
Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred
Ability to present services in a professional and articulate manner
Mobile Driver - Valid driver’s license and automobile insurance per Company policy
Reliable transportation to meet schedule
Ability to work in a team environment and intervene appropriately
Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload
Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
Strong goal/outcome orientation with exceptional time management skills
Excellent customer service focus
Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023
Competencies
Satisfactorily complete competency requirements for this position
Responsibilities Of All Employees
Represent the Company professionally at all times through care delivered and/or services provided to all clients.
Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
Comply with Company policies, procedures and standard practices.
Observe the Company's health, safety and security practices.
Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
Use resources in a fiscally responsible manner.
Promote the Company through participation in community and professional organizations.
Participate proactively in improving performance at the organizational, departmental and individual levels.
Improve own professional knowledge and skill level.
Advance electronic media skills.
Support Company research and educational activities.
Share expertise with co-workers both formally and informally.
Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.
Job Responsibilities
Completes clinical admissions for all Company services including, but not limited to:
Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner
Identifies admission objections, concerns or other entry barriers and provides responses
Educates patient/family on admission requirements and addresses immediate needs
Completes informed consents and initial assessment according to regulations and Company policy
Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs
Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort
Obtains Physician orders
Completes documentation per Company policy
Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.
Communicates frequently with Care Navigation staff to ensure timely follow-up. When assignment is complete, informs the Care Navigation team and prepares for next assignment.
Provides all necessary clinical communication timely using SBAR.
Discusses any potential needs with after-hours staff.
Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.
Obtains medical record information for the referral.
Develops strong relationships with case managers, physicians, etc. at facilities.
Works with Professional Relations Representatives (PRRs) to provide education on all available services.
Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.
Performs other duties as assigned.
Physical Demands For Post Offer/Pre-Placement (The Demands Described Below Are Representative Of Those That Must Be Met By An Individual To Perform The Essential Functions Of The Job, With Or Without Reasonable Accommodation.)
While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.
Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance.
Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.
This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.
Milton, Florida