The overall responsibility of this position is to lead the company’s efforts to maintain and expand relationships with specific key customers. In addition, the National Account Manager will coordinate sales with the Regional Sales Manager and Outside Sales Representatives to ensure a smooth transition of orders from the Bid Phase through final product deliveries.
Essential Duties & Responsibilities
Represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company.
Focus on the headquarters and key buying locations of assigned accounts, while coordinating closely
with field associates assigned to these customers’ other locations.
Establishes productive, professional relationships with key personnel in assigned customer accounts.
Coordinates the involvement of company personnel, including support, service and management resources, in order to meet account performance objectives and customers’ expectations.
Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones over an extended timeframe.
Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
Have a strong understanding of municipal and project specifications.
Keep order backlog and quote front log updated and accurate in Mincron
Play an active role in securing quick payment on all invoices.
Present a professional image at all times to customers and vendors.
Perform other related duties as assigned.Experience/Skills/Abilities Required
5+ years sales/management experience in the waterworks industry
Effective presentation and oral/written communications skills
General computer skills (Outlook, Excel, Word)
Must have effective organizational skills – including strong attention to detail and ability to multi-task
Works well in a team environment
Management, leadership, customer service skills
Time management – understand how to prioritize and complete work within the specified timeframe
Solid relationship building skillsWork Environment & Physical Demands
Often travel to constructions sites requiring the use of safety equipment
When in the office, typical office environment – moderate noise level
Occasional lifting and/or moving up to 50 pounds
Frequent overnight travel will be requiredEducation
Bachelor degree preferred. Experience in the waterworks industry strongly desired.
EEO/AA/m/f/vets/disabled Fortiline is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, sex, pregnancy, color, national origin, age, disability, or any other consideration made unlawful by applicable federal, state or local laws.In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Fortiline, please call (704)788-9800 or email hr@fortiline.comFortiline is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening and may be subject to random drug screen.
Neither this application nor any communication by a management representative is intended to create or does create a contract of employment, offer, or promise of employment for a definite term. If hired by the Company, employment is on an at-will basis in accordance with state law.
Wilmington, North Carolina