Headquartered in Southern California, Skechers has spent nearly 30 years helping men, women and kids everywhere look and feel good. Developing comfort technologies is at the foundation of all that we do—delivering stylish, innovative, and quality products at a reasonable price. From our diverse footwear offering to a growing range of apparel and accessories, Skechers is a complete lifestyle brand.
With international business representing over half of our total sales, we have product available in more than 170 countries and significant opportunities for continued expansion worldwide. We sell our collections direct to consumers through more than 4,000 Skechers stores around the globe and Skechers e-commerce sites, as well as through a network of third-party partners.
Job Description
With a majority of Skechers revenue coming from our wholesale customers and most of those customers using EDI, the systems, processes, and people supporting EDI are critical. The Director of EDI will play a crucial role in leading and optimizing EDI processes and systems within the organization. This hands-on, strategic position requires a seasoned professional with a strong background in managing EDI platforms, particularly with expertise in the OpenText EDI platform and using them as our VAN (Value Added Network). The successful candidate will be responsible for overseeing and managing the relationship with OpenText, partnering with our legacy ERP development team, and working closely with our Customer Service Managers in driving EDI initiatives. As we migrate our legacy ERP to Oracle Cloud Supply Chain, this position will be key at driving the evolution of our EDI systems and processing.
Roles and Responsibilities:
1. Leadership and Strategy:
Provide visionary leadership to the EDI team, aligning strategies with organizational goals.
Develop and execute a comprehensive EDI roadmap to support business objectives.
Collaborate with cross-functional teams to integrate EDI processes seamlessly.
2. EDI System and Integration Management:
Lead the design, implementation, and maintenance of EDI systems, ensuring compliance with industry standards and business requirements.
Collaborate with IT teams to integrate EDI solutions with existing systems and applications.
Conduct regular system audits to identify and address issues, ensuring the reliability and efficiency of EDI processes.
Ensure legacy technologies and tech debt are prioritized, planned, and retired in a timely manner.
Work closely with internal teams and external partners to design, implement, and optimize EDI solutions.
Coordinate testing and validation processes to guarantee the accuracy and reliability of EDI transactions.
Troubleshoot and resolve integration issues, ensuring minimal disruption to business processes.
3. Customer Onboarding:
Lead the onboarding process for new customers onto the EDI platform.
Collaborate with Sales and Customer Service teams to understand prioritization, customer requirements, and expectations.
Develop and execute project plans to ensure timely and successful EDI implementation for each customer.
4. EDI Standards and Compliance:
Stay up-to-date on industry-specific EDI standards and regulations.
Ensure compliance with trading partner requirements and industry standards (e.g., ANSI X12, EDIFACT).
Implement and manage trading partner agreements and relationships.
Create and maintain comprehensive documentation for EDI processes, guidelines, and best practices.
Ensure compliance with industry standards and regulations related to EDI, staying informed about changes and updates.
Create and maintain KPIs on system usage, outstanding issues, etc.
5. Process Optimization:
Identify opportunities for process improvement and automation in EDI workflows.
Work closely with cross-functional teams to streamline and optimize business processes through EDI integration.
6. Production Support and Issue Resolution:
Troubleshoot, investigate, and resolve EDI-related issues in a timely manner.
Ensure proper monitoring and alerting is in place to ensure early detection of issues.
Collaborate with internal and external stakeholders to address challenges and ensure smooth EDI operations.
7. Testing, Training and Documentation:
Develop and maintain comprehensive documentation for EDI processes, procedures, and standards.
Provide training and support to internal teams on EDI-related matters.
Plan and execute testing of EDI systems and transactions to ensure accuracy and reliability.
Coordinate with trading partners to validate and certify EDI transactions.
8. EDI Service Provider Management:
Act as the liaison between the organization and the EDI service provider.
Monitor service levels and performance metrics, escalating issues as needed.
Collaborate with the service provider to implement improvements and optimize EDI processes.
Implement monitoring tools and processes to track the performance and efficiency of EDI systems.
Proactively identify and address potential issues before they impact operations.
9. Collaboration and Relationship Management
Collaborate with internal teams, including IT, supply chain, and customer service, to ensure effective EDI communication across the organization.
Foster strong relationships with external trading partners and vendors.
Establish and maintain strong relationships with customers, vendors, and EDI service providers.
Serve as the primary point of contact for EDI-related inquiries and issue resolution.
Collaborate with cross-functional teams to address customer needs and enhance overall satisfaction.
Hold quarterly executive level QBR with CIO, VP of IT, VP of Customer Service to review quarterly accomplishments/progress and roadmap for upcoming activities.
10. Team Management
Prioritize team workload and deliver against commitments and deadlines.
Take primary responsibility for day-to-day execution and planning, team development, scheduling, and resourcing.
Mature and empower team to grow; develop a training plan for each member of EDI team; ensure they get training on end-to-end flows, processes, and technologies.
Foster a culture of continuous improvement and professional growth.
Qualifications
Bachelor's degree in Business, Information Technology, or a related field.
Proven experience (10+ years) in EDI management, specifically with the OpenText platform
Proven experience (5+) working with Oracle Cloud Supply Chain Management (SCM)
Strong understanding of EDI standards, protocols, and file formats (ANSI X12, EDIFACT, XML, etc.).
Strong understanding of ERP/Supply Chain systems, processes (Order to Invoice) and integration tools.
Excellent project management skills with the ability to prioritize tasks and meet deadlines.
Strong communication and interpersonal skills.
Problem-solving mindset with a keen attention to detail.
Preferred knowledge of industry-specific compliance requirements.
Additional Information
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.
PHYSICAL DEMANDS-
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel, and talk or hear. The employee frequently is required to walk; sit, reach with hands and arms, and stoop, kneel. The employee is occasionally required to sit for long period of times.
All your information will be kept confidential according to EEO guidelines.
The salary range for this position is $161,000-$230,000.
Livingston, California
Full Time