Provides case management including rental and mortgage assistance, utility assistance, disbursement of food vouchers and referral services that are individually tailored to the needs of residents.
Completes an intake/application packet with individuals, ensures adequate required documents are completed and signed.
Completes and enters all service information in the consumer data entry systems timely and correctly as required.
Performs a Comprehensive Assessment and Assessment Matrix, as required in the required time frame established by regulatory bodies.
Completes a Housing Stability Plan in the required time frame established by regulatory bodies.
Completes the financial package timely and correctly before submission to Regional Director for approval.
Completes a home inspection to ensure habitableness, as applicable.
Quarterly reviews the individual’s progress toward achievement of Housing Stability Plan service goals and desired outcomes.
Documents at minimum a monthly case management session.
Follow-ups are completed in the time frames established by regulatory bodies.
Maintains case file that meet standards of care and reflects consumer needs and service provision as required by regulatory body.
Collects data to complete monthly reports and quarterly PQI reports.
Case Closing:
Plans for case closing in an orderly and timely process, and address continuation of services with families.
Notifies any collaborating service providers of case closing.
Makes every effort to link individuals with appropriate services when not provided by our agency.
Aftercare and Follow-Up:
Develops an aftercare plan, as needed at intake with families that will identify the services needed and desired by the individual and specify steps for obtaining identified services.
Follow-ups on the aftercare plan, with the permission of the individual.
Administration:
Completes program reports within the required time frame.
Member of the PQI team member to ensure that the program maintains compliance with standards set forth by Catholic Charities, Council on Accreditation (COA) and funding source(s).
Additional Duties:
Participates in all required or requested meetings and
Adheres to all agency Policies and Procedures, program guidelines, funding, licensing regulations and accreditation
Completes other tasks as requested by
Physical Demands:
Work is usually sedentary, but may require long periods of walking, standing, and
Ability to lift no more than 20
Ability to travel throughout Broward and Miami Dade, as needed.
Educational & Experiential Requirements:
Minimum of a Bachelor’s degree in social work or a comparable human services field and at least four years of direct experience in human services.
Miami, Florida
Full Time