Duties and Responsibilities:

Case Management:

• Provides case management including rental and mortgage assistance, utility assistance, disbursement of food vouchers and referral services that are individually tailored to the needs of residents.
• Completes an intake/application packet with individuals, ensures adequate required documents are completed and signed.
• Completes and enters all service information in the consumer data entry systems timely and correctly as required.

• Performs a Comprehensive Assessment and Assessment Matrix, as required in the required time frame established by regulatory bodies.
• Completes a Housing Stability Plan in the required time frame established by regulatory bodies.
• Completes the financial package timely and correctly before submission to Regional Director for approval.
• Completes a home inspection to ensure habitableness, as applicable.
• Quarterly reviews the individual’s progress toward achievement of Housing Stability Plan service goals and desired outcomes.
• Documents at minimum a monthly case management session.
• Follow-ups are completed in the time frames established by regulatory bodies.
• Maintains case file that meet standards of care and reflects consumer needs and service provision as required by regulatory body.
• Collects data to complete monthly reports and quarterly PQI reports.

Case Closing:

• Plans for case closing in an orderly and timely process, and address continuation of services with families.
• Notifies any collaborating service providers of case closing.
• Makes every effort to link individuals with appropriate services when not provided by our agency.

Aftercare and Follow-Up:

• Develops an aftercare plan, as needed at intake with families that will identify the services needed and desired by the individual and specify steps for obtaining identified services.
• Follow-ups on the aftercare plan, with the permission of the individual.

Administration:

• Completes program reports within the required time frame.
• Member of the PQI team member to ensure that the program maintains compliance with standards set forth by Catholic Charities, Council on Accreditation (COA) and funding source(s).

 

Additional Duties:

• Participates in all required or requested meetings and
• Adheres to all agency Policies and Procedures, program guidelines, funding, licensing regulations and accreditation
• Completes other tasks as requested by

Physical Demands:

• Work is usually sedentary, but may require long periods of walking, standing, and
• Ability to lift no more than 20
• Ability to travel throughout Broward and Miami Dade, as needed.

Educational & Experiential Requirements:  

• Minimum of a Bachelor’s degree in social work or a comparable human services field and at least four years of direct experience in human services.

Reporting to this position:

N/A