QUALIFICATIONS & EXPERIENCE: High School Diploma or equivalent required. Advanced degrees preferred. Computer literacy and proficiency in Microsoft Suites of applications required.
RESPONSIBILITIES: • Follows all integrity guidelines and procedures and ensures no manipulation of student data. • Performs administrative duties for the Wellness Department including answering the phone, greeting visitors and patients, scheduling appointments processing and distributing mail, preparing reports and maintaining medical records and related files. • Conducts cursory medical tasks as directed by supervisor may include measuring/monitoring vital signs, recording patient history, performing basic lab tests, collecting lab specimens and other authorized medical tasks as requested. • Assists Wellness Manager to coordinate medical, mental and dental services for students. • Maintains all student health records, ensuring they are accurate, complete and properly filed. • Ensures that student health files are in compliance with Company and PRH guidelines. • Ensures compliance with HIPPA and other applicable laws and regulations regarding patient privacy and the maintenance of medical records. • Performs first aid treatment, bedside patient care and other wellness services as required. • Maintains a clean, organized and sanitary environment within Wellness Services. • Produces quality work/assignments in a thorough, timely and accurate manner. • Maintains appropriate personal attendance, accountability and work productivity standards. • Plans, prioritizes and organizes assignments to meet established goals and deadlines. • Understands and applies job knowledge to effectively complete all required job responsibilities. Proactively maintains the skills required to perform job duties. • Mentors, monitors and models the Career Success Standards as required by the PRH. • Shows respect and courtesy to students and holds them accountable for their actions and behavior. • Provides quality services for students and ensures that quality is maintained and student needs are met. Pursues improvement and enhancement of requisite services. • Exchanges ideas and information, both orally and in writing, in a clear and concise manner and contributes meaningfully to group efforts by offering relevant ideas and knowledge. Provides quality and timely information to Company when requested. • Effectively articulates thoughts and ideas. Identifies problems, analyzes causes and evaluates appropriate solutions prior to taking or recommending actions. Follows up to ensure prompt/appropriate action is taken and that problems are in fact corrected. • Works in partnership with staff from all Departments to ensure effective supervision and services are provided to students.
• Accepts direction and supervision from the Center Director/Center Duty Officer/Shift Manager to include assignments to temporarily perform job responsibilities of other departments and positions. • Other duties as assigned.