QUALIFICATIONS & EXPERIENCE
Associate of Arts Degree from an accredited school required. Bachelor’s Degree from an accredited
school preferred. A minimum of three years auditing and/or administrative support experience
required. Computer literacy and proficiency in Microsoft Office Suite of applications is required.

RESPONSIBILITIES
o Follows all integrity guidelines and procedures and ensures no manipulation of student data.
o Conducts weekly audits of OA/CTS data and systems to ensure compliance with DOL/Company
policy.
o Documents audit findings and prepares reports for submission per established timelines and
requirements.
o Provides data integrity training to staff to increase staff knowledge of DOL/Company policy.
o Conducts research, prepares statistical reports, handles information requests, and performs
clerical functions such as maintaining required documentation, sorting/distributing mail,
preparing correspondence, receiving visitors, arranging conference calls, and scheduling
meetings. May make travel arrangements as necessary.
o Ensures timely submission, logging and tracking of all OA/CTS contract deliverables, requests,
reports and correspondence. Drafts, writes and proofs correspondence. Responsible for the
quality of internal/external communications with the Corporate Office, Department of Labor
and outside organizations.
o Maintains Job Corps/Company systems and libraries which may include CIS, OA, CTS,
eRequester, School Dude, PRH, JC Program Instructions, JC Information Notices, Regional
directives and SOPs.
o Ensures that area is organized, clean, safe and conducive to student/staff success
o Monitors and follows up on the DIG Report section of the management module of CIS.
o Produces quality work/assignments in a thorough, timely and accurate manner.
o Maintains appropriate personal attendance, accountability and work productivity standards.
o Plans, prioritizes and organizes assignments to meet established goals and deadlines.
o Understands and applies job knowledge to effectively complete all required job responsibilities.
Proactively maintains the skills required to perform job duties.
o Mentors, monitors and models the Career Success Standards as required by the PRH.
o Provides high-quality supervision and management for the student population. Takes swift and
appropriate action and positively influences student behavior. Shows respect and courtesy to
students and holds them accountable for their actions and behavior.
o Provides quality programs and services for students and ensures that quality is maintained and
student needs are met. Pursues improvement and enhancement of programs and services.
o Exchanges ideas and information, both orally and in writing, in a clear and concise manner and
contributes meaningfully to group efforts by offering relevant ideas and knowledge. Provides
quality and timely information to DOL/Company when requested.
o Effectively articulates thoughts and ideas. Identifies problems, analyzes causes and evaluates
appropriate solutions prior to taking or recommending actions. Follows up to ensure
prompt/appropriate action is taken and that problems are in fact corrected.
o Works in partnership with staff from all Departments to ensure effective supervision and
services are provided to students.
o Accepts direction and supervision from the Center Director/Site Director to include
assignments to temporarily perform job responsibilities of other departments and positions.
o Other duties as assigned.