1663 Jobs in College Point, New York

CARSTAR

Customer Service Representative CARSTAR Faith Auto Works, NY 11779

Ronkonkoma, New York

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UR Medicine Thompson Health

Registered Nurse - Med/Surg, Per Diem

Canandaigua, New York

Per Diem

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UR Medicine Thompson Health

Registered Nurse - Operating Room - Straight weekends, days

Canandaigua, New York

Part Time

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Uncommon Schools

K-12 Teacher - Elementary, Middle, High School Teacher

Rochester, New York

Full Time

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Citizens Options Unlimited

Direct Support Professional-AHRC South Merrick Avenue location Sun-Thur 11p-9a 40 hours per week

Merrick, New York

Full Time

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Uncommon Schools

Regional Superintendent of Operations

New York, New York

Full Time

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Spare Time Entertainment

Line Cook - Clifton Park, NY

Clifton Park, New York

Part Time

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ADAPT Community Network

Front Desk Receptionist (Bilingual - Spanish)

Brooklyn, New York

Full Time

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AHRC Nassau

Assistant Manager-AHRC Wantagh Sand Hill Road location Sun 7a-3p, Mon 6a-2p, Tues - Thurs 2p-10p 40 hrs per week

Wantagh, New York

Full Time

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Brookville Center for Children's Services

Direct Support Professional-BCCS Wantagh Johnson Place Sat, Sun 3p-11p Part-Time: 16 hrs

Wantagh, New York

Part Time

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Citizens Options Unlimited

Direct Support Professional-Citizens Plainview Helen Kaplan House C location Thu/Fri 6a-10a, Sat/Sun 7a-3p 24hr per week

Plainview, New York

Part Time

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St. John's Episcopal Hospital

E.D. Holding Unit Patient Care Technician #9

Far Rockaway, New York

Full Time

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DAVITA

Nurse Educator - Endoscopy #24

Far Rockaway, New York

Full Time

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SKECHERS

Sr. Medical Courier/Driver (UNION) - Company Vehicle Provided For Personal Use

Brooklyn, New York

Full Time, Part Time

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The Children's Village

Assistant Culinary Arts Instructor II

Dobbs Ferry, New York

Part Time, Contractor

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AHRC Nassau

Direct Support Professional-AHRC Woodbury Orchard Drive location Fri-Sun 3p-11p 24 hrs per week

Woodbury, New York

Part Time

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Development Dimensions International

Direct Support Professional - $1,000 Sign-on Bonus

Nesconset, New York

Full Time

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Thermo Fisher Scientific

Associate Project Manager- 100% Onsite, Bohemia NY

Bohemia, New York

Full Time

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Tephra

Position Details: Design Thinking Facilitator-Digital : User Experience (UX)

New York, New York

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Sodexo

Food Service Worker

Lyons, New York

Part Time, Full Time

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CARSTAR

Customer Service Representative CARSTAR Faith Auto Works, NY 11779

Ronkonkoma, New York

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JOB SUMMARY

The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include – gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office.

DUTIES / RESPONSIBILITIES

• Greets all walk-in customers in a professional and courteous manner.
• Answer and directs all phone traffic in a polite, courteous and cheerful manner.
• Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum).
• Explain CARSTAR’s repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
• Educate customers on CARSTAR’s CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery).
• Schedule and record appraisal and delivery appointments.
• Update and maintain the store scheduler with Office Manager.
• Collect and record payment for completed repairs; may perform some A/R.
• File repair order paperwork accurately or record in CARSTAR management system.
• Provide customers with CARSTAR’s warranty information (5-Year and Limited Lifetime).
• Perform follow-up sales calls on estimate quotes (unsold) within 48 hours.
• Maintain the front office and customer reception areas.
• Attend daily release meetings.
• Other duties as assigned.

EXPERIENCE / SKILL REQUIREMENTS

• 2+ years of customer service experience required, preferably in a retail setting.
• HS diploma or GED equivalent required; college degree preferred.
• Excellent customer service, communication and negotiation skills. Able to relate well to a diverse customer base.
• Call center sales experience (or equivalent sales experience) preferred.
• Highly organized; ability to handle multiple concurrent assignments.
• Proficient with Microsoft Office and POS/management systems.
• Strong attention to details.
• Punctual and professional appearance.
• Ability to receive direction and work well with others.
• Valid driver’s license and insurable driving record.

PHYSICAL REQUIREMENTS

Essential physical requirements include:
• Ability to stoop, bend and kneel, squat, kneel and pulling
• Extended periods of kneeling, bending, squatting and stooping
• Carry and lift heavy objects (up to 50lbs)
• Standing, sitting and walking
• Performing repetitive motions

WORK ENVIRONMENT

Exposure to:
• Paint, fumes and particles
• Dirt / Dust
• Chemicals / Toxins
• Varying heat / cold
• Intermittent noise

*All duties, responsibilities and experience are subject to change by location

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