Company Description

Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit www.thelittlenell.com or follow @thelittlenell on Instagram, Twitter and Facebook. 

Job Description

Summary
The Assistant Restaurant Manager is responsible for assisting in the daily operations of the restaurant and bar, staffing and training, high service level, excellent guest response, and upkeep of the operation. This is an hourly position.  

Job Posting Deadline 
Applications for this position will be accepted until April 30, 2024. 

Essential Job Functions
•   Assists in operating the restaurant on a daily basis
•   Supervises staff...including side work, scheduling, and practical training
•   Responsible for upkeep of physical facilities including cleanliness, maintenance and organization on a daily basis and long term
•   Maintains records of employee needs and responsibilities including time off requests, schedules, tip sheets, and Personal Action Forms (PAFs) 
•   Contribute input in monthly staff meetings
•   Attend departmental and Food and Beverage meetings
•   Enforce restaurant standards, procedures and policies
•   Communicate with Executive Chef concerning quality, presentation, timing and guest comments
•   Communicate with the staff regularly.  Seek out staff’s opinion for improving operations by holding a monthly staff meeting
•   Conduct daily pre-meal meeting and tasting in congruence with Chef and Restaurant Manager, ensuring staff’s knowledge of food, menus, beverage, wine and service. 
•   Maintain high level of guest satisfaction, make immediate corrective action when guests needs are not met
•   Maintain professional appearance and conduct at all times.  Ensures staff’s appearance and conduct are impeccable
•   Make suggestions on improving effectiveness of P.O.S. system
•   Maintain daily computer log for breakfast shift.  Ensure previous day’s log is distributed
•   Review staffing regularly.  Control costs during slow periods.  Schedule staff
•   Train staff regularly.  Develop new training methods
•   Assist the Restaurant Manager to develop and discipline staff
•   Supervise the care of equipment, maintaining par levels, organizing stock, minimizing waste, breakage and misuse
•   Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook and departmental rule
•   Demonstrate working knowledge of safety and fire procedures
•   Complete tasks and projects delegated by your Supervisor assist other departments as business volumes and staff levels demand
•   Assist in emergency and security procedures as directed by management and the established emergency plan
•   Enforce and comply with all policies and procedures for the Food and Beverage Department, The Little Nell and the Aspen Skiing Company
 

Qualifications

•   College preferred or hotel/restaurant training
•   One year management experience preferred
•   Three years Food & Beverage experience preferred
•   Minimum of 4 years combination education/experience
•   Professional appearance
•   Extensive restaurant service knowledge
•   Extensive wine knowledge
•   Knowledge of food and cooking methods
•   Ability to work well with people
•   Strong organization and supervisory skills

Additional Information

Supervision Given and Received  
Given:  Exercises direct supervision over Restaurant Staff. Responsibilities include, but are not limited to, frequent and detailed review of work, training, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 
Received:  Works under direct supervision of the Restaurant Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available. 

Work Environment and Physical Demands  
•    Ability to be on your feet, kneel and bend for extended periods of time  
•    Regularly work in adverse conditions and requiring the use of protective apparel/equipment to prevent exposure to the elements as well as an office environment and may be required to walk on slippery and uneven surfaces 
•    Must be able to lift, push or pull occasionally up to 50 lbs. individually or with assistance

Job Benefits
This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.  
•   Health, Dental and Vision Insurance Programs
•   Flexible Spending Account Programs
•   Life Insurance Programs
•   Paid Time Off Programs
•   Paid Leave Programs
•    401(k) Savings Plan
•   Employee Ski Pass and Dependent Ski Passes 
•   Other company perk

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.  

For an overview of Aspen Skiing Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here