Job Search

Job Discovery, Redefined

Keyword
Location
Clear Search

101 Customer Service Representative Jobs in the USA

NDX
Customer Service Representative II

Location Jacksonville, Florida

Full Time
Apply Now
Broadmead Medical Services Inc
Customer Service Representative 7263

Location Medford, Oregon

Part Time
Apply Now
Bryant & Stratton College
Financial Aid Customer Service Representative

Location Orchard Park, New York

Full Time
Apply Now
Broadmead Medical Services Inc
Customer Service Representative 7035

Location Millwood, Washington

Full Time
Apply Now
Hallmark-Aviation Services
Airline Customer Service Representatives (Hindi, Urdu, French, Turkish, and Arabic Speakers needed for All shifts)

Location Houston, Texas

Part Time
Apply Now
Cannon
Customer Service Representative I

Location Burlington, New Jersey

Other, Full Time, Contractor
Apply Now
Team Focus
Claims Customer Service Representative

Location Sunrise, Florida

Full Time
Apply Now
Bm Trada
Customer Service Representative

Location Charlotte, North Carolina

Other
Apply Now
CARSTAR
Customer Service Representative CARSTAR T&S Body Works, AZ 85283

Location Tempe, Arizona

 
Apply Now
GHX Industrial
Customer Service Representative - Industrial Sales

Location Benicia, California

 
Apply Now
iFLY
Front Desk / Customer Service Representative

Location Yonkers, New York

Full Time
Apply Now
Broadmead Medical Services Inc
Customer Service Representative

Location East Providence, Rhode Island

Full Time
Apply Now
CARSTAR
Customer Service Representative CARSTAR Faith Auto Works, NY 11779

Location Ronkonkoma, New York

 
Apply Now
Tower Loan
Customer Service Representative - Jefferson City

Location Jefferson City, Missouri

Full Time
Apply Now
Suburban propane
Part-Time Customer Service Representative

Location Pocatello, Idaho

Part Time
Apply Now
GHX Industrial
Customer Service Representative - Industrial Sales

Location Sulphur, Louisiana

 
Apply Now
Hallmark-Aviation Services
Airline Customer Service Representatives (Spanish Speakers needed for All shifts)

Location Atlanta, Georgia

Part Time
Apply Now
CARSTAR
Customer Service Representative Action CARSTAR Auto Body & Frame, OH 44117

Location Euclid, Ohio

 
Apply Now
Fechheimer
Customer Service Representative

Location Cincinnati, Ohio

Full Time
Apply Now
Alpine Bank
Customer Service Representative - Aspen

Location Aspen, Colorado

Full Time
Apply Now
Hallmark-Aviation Services
Airline Customer Service Representatives in Newark (EWR) Airport - $19/hr with $4.60 Health Variance

Location Newark, New Jersey

Full Time, Part Time
Apply Now
Broadmead Medical Services Inc
Customer Service Representative 7297

Location Medford, Oregon

Part Time
Apply Now
iFLY
Front Desk / Customer Service Representative

Location Oak Ridge North, Texas

Full Time
Apply Now
Broadmead Medical Services Inc
Domino's Pizza Customer Service Representative/ Pizza Maker Monee IL. New Location Coming Soon. Must be atleast 18

Location Monee, Illinois

Part Time
Apply Now
Soffe
Customer Service Representative

Location Duluth, Georgia

Full Time
Apply Now
NDX
NDX

Customer Service Representative II

location Jacksonville, Florida

Job Type Full Time

Apply Now

Job details

Description

Join National Dentex (NDX) - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. Our team is growing, and we are seeking to fill a number of key positions within our organization including this opportunity at NDX Dynamic Dental Lab in Jacksonville, FL for a full-time Customer Service Representative II.

The regular hours for this position are from 8:00 a.m. to 5:00 p.m., Monday through Friday, and subject to change from time to time.

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!

Primary Responsibilities and Essential Functions of the Position: 

  • Ensure highest level of Process Quality & Service Excellence.
  • Ensure cases are checked in correctly and identified on the call list as needed.
  • Organize, allocate, and respond to emails from the master account, accordingly.
  • Promptly relay issues and concerns to appropriate area with follow up to ensure resolution.
  • Schedule pickups and deliveries as needed.
  • Verify the digital cases are checked in and imported promptly and accurately into Inventrix software.
  • Address and resolve customer inquiries to completion.
  • Be courteous and treat external as well as internal customers with respect.
  • Organize work area for highest function and efficiency.
  • All other duties as assigned.         

   Skills and Abilities Required: 

  • Must be able to read, write, speak and understand English.
  • Must have computer skills including typing and familiarity with Microsoft Office products.
  • Verbally communicate via telephone – maintaining a positive demeanor.
  • Verbally communicate with all levels of staff – maintaining a positive attitude.
  • Takes initiative
  • Excellent listening skills
  • Detail-oriented – ability to multitask and maintain accuracy.

Minimum Education and Experience Required: 

  • Required: High school diploma or GED equivalent
  • Required: Minimum 12 months experience in a Customer Service role or in a dental environment. 

Hazardous Materials or Equipment Used: 

  • All office equipment           

Physical Requirements:

  • Perform tasks at multiple workstations – standing and sitting for extended periods of time.
  • Some lifting between 5 to 20 lbs. may be required.

Qualifications

Skills

Behaviours

:

Motivation

:

Education

Required

High School or Equivalent or better.

Experience

Required

1 year:
Minimum 12 months experience in a Customer Service role or in a dental environment

Licences & certifications

Apply Now