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Company Description

Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.

Job Description

This position will be on-site at our Headquarters in Colorado Springs, CO.

The position will play an integral role in assisting our members in a Total Loss process, specifically in filing claims with insurance companies or other third-party entities, assisting members with questions, and ensuring Ent is secure within these transactions.

Upon completion of this role, you’ll have the experience and knowledge of the Total Loss best practices, customer service, and understanding of transactions and adjustments within a financial institution role.

Essential Functions

• Contact insurance companies regarding existing claims.
• File product claims for members.
• Assist members in their Total Loss process by answering questions.
• Assist with email requests from third parties and members.
• Other duties/needs as assigned.

• Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Qualifications

Minimum Formal Qualifications for this Position

• High School Diploma/G.E.D. or equivalent
• Currently pursuing a Bachelor's Degree
• Candidates will be entering their Senior year (preferred)
• Pursuing a degree in Marketing,Finance or Business (preferred)

Technical or Specialized Knowledge/Skills:

• Advanced proficiency in Microsoft Office Suite
• Comfortable with technology and adaptable to new software
• Exceptional communication and organizational abilities

Certifications Required:

• None

Environmental, Physical and Psychological Requirements

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Frequently
• Lifting - Rarely (40 Lbs)
• Carrying - Rarely
• Pushing - Rarely
• Pulling - Rarely
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Crawling - Rarely
• Reaching - Occasionally
• Handling - Occasionally
• Grasping - Occasionally
• Feeling - Occasionally
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Frequently
• Eye/Hand/Foot Coordination - Occasionally
• Noises louder than normal speaking volume - Occasionally
• Temperature Changes - Rarely
• Atmospheric Conditions - Rarely

Additional Information

Schedule: 

• Schedule will be determined between department and applicant on what can be accommodated.

• The internship will not exceed 90 days.

The pay rate for the position is $17.00 hour.

We anticipate this position to close on 4/10/2024. Please submit your application at your earliest convenience to be considered.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Benefits Summary Sheet - 2024

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor*s legal duty to furnish information. 41 CFR 60-1.35(c)