We are currently seeking Technical Services Analysts to join our team. The position is a Full-Time position within our company. You enjoy job security with us. You will be joining a team of highly dedicated IT professionals that thrive for new challenges daily, as well as a company that demonstrates the greatest care for its employees and has a track record for sound business decisions.
Job Description
The fun, techy, things you’ll be working on
Monitoring of Network and Desktop Environments
Maintaining Desktops, Laptops, Tablets, and Smartphones
Assisting on IT Projects as required
Working with End-Users and Vendors to support applications and environments
Deployment and Management of Microsoft desktop Infrastructure
Routine Maintenance with desktops and end-users
Deployment of end-user Infrastructure
Supporting End-Users both remotely and on premise
Routine Network Maintenance in an Active Directory environment
Maintenance of Active Directory Environments including Group Policies
Deployment of Infrastructure improvements with Microsoft Operating Systems
Qualifications
Some of the qualities we like to see in our team members
Two Years of experience with Windows Desktop Management is preferred
One Year of experience with MAC OS is preferred
Office 365 experience is preferred
Experience with Microsoft Active Directory is preferred
A Degree in Information Technology or Business Management is preferred
Having a worked in a highly motivated, fast-paced, critical support role
An excellent reputation for support to end-users must be demonstrated.
Excellent decision making and critical-thinking skills
An ability to work in a fast-paced and quickly changing environment
Excellent organizational and communication skills are required
Ability to meet deadlines with Projects and Assignments
Ability to learn and support new technologies and train others
Some regional travel maybe required – all expenses paid
Participate in an on-call rotation schedule
Must be an energetic and highly motivated self-starter
Must be self-motivated and have a positive attitude
Must be detail oriented
Must have the ability to multi-task
Must have excellent oral and written communication skills
Must have the ability to communicate effectively with others
Additional Information
Stuff We Offer
Industry competitive salary based on education, capability, and experience.
Comprehensive Health Insurance
Prescription Coverage
Dental Coverage
Vision Coverage
Short-Term Disability
401K Retirement Plan
Paid Time Off
Paid Training and Certification Testing
What You Should Know About Us
An organization’s business model means everything; to Crossroads it means sound decisions, satisfied customers, and long-term revenue. Our business model is designed to anchor a sound foundation of job security, customer loyalty, and sound practices in areas of core competency. For our team members, it means a solid foundation for personal and professional growth and job security.
Steady double digit growth during the recent economic downturn
Above average performance review wage Increases
Teams of seriously awesome people
Seriously awesome work atmosphere
Crossroads Technologies, Inc. is a leading provider of Consulting, IT Management, Outsourcing, Integration, and Hosting services to a vast cross-section of Industries throughout the United States. Crossroads has been a staple in technology services since 1996. We are a customer centric organization with focus on building and maintaining relationships with customers and delivering the highest level of customer service to our clients.
Be part of professional team in a laid back, relaxed, business atmosphere.
Bring together unique skill sets that drive innovation and promote customer satisfaction.
We are a place to call home, where you can utilize your unique skill sets in an environment where forward thinking ideas are encouraged and put into motion to positively impact relationships.
You can settle in with an organization that has a proven track record for sound business decisions and solid business foundations since 1996.
You can contribute to an environment that promotes personal and professional growth as well as rewards hard work and continued success