1997 Jobs in Penfield, New York

CARSTAR

Customer Service Representative

Depew, New York

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Arrow Search Partners

Accounting & Finance Recruiter

Melville, New York

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Broadmead Medical Services Inc

[2025-2026] English as a New Language Teacher (ENL) - High School

Albany, New York

Full Time

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Auburn Washburn School District

Sales Manager - NYC

New York, New York

Contractor, Full Time

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Cloud Big Data Technologies

A/P Coordinator Brookville location Mon-Fri 9a-4:30p

Brookville, New York

Full Time

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Auburn Washburn School District

AI/ML Solution Architect - Part time

New York, New York

Part Time

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Cloud Big Data Technologies

Retail Sales Associate-Upper West Side

New York, New York

Part Time

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Studco Building Systems

Teacher Assistant. I New Hyde Park location Mon-Fri 8-3:30p Full time 35 hours per week

New Hyde Park, New York

Full Time

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Bryant & Stratton College

General Counsel Attorney – In-House

New York, New York

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Broadmead Medical Services Inc

Remote Bilingual (Russian) - Speech Language Pathologist - SLP

Brooklyn,NY

Part Time

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GL Staffing

Chef/Culinary Instructor

Lake George, New York

Full Time, Part Time

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UR Medicine Thompson Health

Certified Nursing Assistant ( CNA ) - Days

Canandaigua, New York

Part Time

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Broadmead Medical Services Inc

Mechanical/Electrical Technicians

Ballston Spa, New York

Full Time, Other

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NYC Ferry

Marine Diesel Technician - NYC Ferry (Swing Shift 9:00 am - 5:30 pm)

Brooklyn, New York

Contractor, Full Time

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JCC Works

Case Worker and Jewish Program Manager

New York, New York

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JCC Works

After School Counselor | Special Needs Program

Brooklyn, New York

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CARSTAR

Customer Service Representative

Depew, New York

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JOB SUMMARY

The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include – gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office.

DUTIES / RESPONSIBILITIES

• Greets all walk-in customers in a professional and courteous manner.• Answer and directs all phone traffic in a polite, courteous and cheerful manner.• Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum).• Explain CARSTAR’s repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.• Educate customers on CARSTAR’s CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery).• Schedule and record appraisal and delivery appointments. • Update and maintain the store scheduler with Office Manager.• Collect and record payment for completed repairs; may perform some A/R.• File repair order paperwork accurately or record in CARSTAR management system.• Provide customers with CARSTAR’s warranty information (5-Year and Limited Lifetime).• Perform follow-up sales calls on estimate quotes (unsold) within 48 hours.• Maintain the front office and customer reception areas.• Attend daily release meetings.• Other duties as assigned.

EXPERIENCE / SKILL REQUIREMENTS

• 2+ years of customer service experience required, preferably in a retail setting.• HS diploma or GED equivalent required; college degree preferred.• Excellent customer service, communication and negotiation skills. Able to relate well to a diverse customer base.• Call center sales experience (or equivalent sales experience) preferred.• Highly organized; ability to handle multiple concurrent assignments. • Proficient with Microsoft Office and POS/management systems.• Strong attention to details.• Punctual and professional appearance.• Ability to receive direction and work well with others.• Valid driver’s license and insurable driving record.

PHYSICAL REQUIREMENTS

Essential physical requirements include:• Ability to stoop, bend and kneel, squat, kneel and pulling• Extended periods of kneeling, bending, squatting and stooping• Carry and lift heavy objects (up to 50lbs)• Standing, sitting and walking• Performing repetitive motions

WORK ENVIRONMENT

Exposure to: • Paint, fumes and particles• Dirt / Dust• Chemicals / Toxins• Varying heat / cold• Intermittent noise*All duties, responsibilities and experience are subject to change by location

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