The Receptionist is responsible for the smooth, professional operation of the switchboard, greeting visitors, and generally controlling the reception area.
The responsibilities of this position include, but are not limited to, the following:
Answering the phones, screening and forwarding incoming phone calls promptly and courteously
Receiving visitors at the front desk by greeting welcoming, directing and announcing them appropriately
Maintain office security by following safety procedures and controlling access via the reception desk
Answer queries from the public and refers them to the appropriate staff member
Assist with administrative project, activities as time and business needs allow
Assist with Employee Check-In and Visitor Sign in/Out process
Maintaining a log of all deliveries that come in through the lobby
Preparing UPS packages for pickup
Order front office supplies and keep inventory of stock
Update vacation calendar for all Admins
Sorting all mail and logging in all checks
Stamping in the mail as needed
Scheduling and maintaining conference rooms
Light secretarial typing as needed
Maintaining all office telephone, cell and email directories
Maintaining a log of all outgoing courier packages and scheduling courier pickups
Checking the company website's email account daily
Coordinating switchboard coverage when absence from the office is planned
Keeping the reception area neat and well-organized at all times
Qualifications:
Must have excellent telephone etiquette, communication skills, and interpersonal skills
Strong computer skills, including proficiency with Microsoft Office Suite, specifically Outlook
Pleasant, engaging, and professional demeanor
Team player
Self-starter - resourceful and proactive when issues arise
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Arlington, Virginia
Full Time