Coordinates the reception and registration area activities to promote communication throughout the Facility. Performs clerical and reception duties.
Minimum Qualifications
Medical Clerical experience preferred
Two years clerical experience preferred
Strong communication skills required
Proficient in MS Office applications required which include Outlook, Word, Excel and Powerpoint required
Essential Functions
Admits patients following the established policies and procedures
Assembles patient medical record forms and prepares patient identification
Assists Medical Billing Specialist in obtaining pertinent information to register patient and attaches proper means to document patient identity
Provides pertinent information to the patient’s family in the waiting area according to policies and procedures
Monitors waiting area
Coordinates reception area activities for effective communication with all areas of the Facility
Answers telephone and intercom courteously and in a quiet, pleasant voice
Accepts and relays messages effectively
Informs physician’s office of admissions and activities concerning admissions
Distributes surgery schedule
Maintains and protects each patient’s right to confidentiality
Identifies emergencies and initiates appropriate response
Assumes clerical duties and responsibilities as necessary
Assists in ordering and stocking supplies
Maintains order and cleanliness of the front desk
Prepares all bank deposits following Facility cash controls as requested
Coordinates obtaining diagnostic tests and places diagnostic test reports in appropriate section of patient medical record
Generate and distribute physician medical record deficiencies at a minimum of once a month
Prepares CQI report from physician deficiency report and summarizes physician responses
Monitors computer system for proper daily back-up process
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The employee must be able to lift and/or carry over 20 pounds on a regular basis and be able to push/pull over 25 pounds on a regular basis.
The employee must be able to stand and/or walk at least five hours per day.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Easton, Pennsylvania
Full Time