2824 Jobs in Frazier Park, California

CARSTAR

Customer Service Representative CARSTAR Lake Forest, CA 92630

Lake Forest, California

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Broadmead Medical Services Inc

Equipment Maintenance Technician

San Jose, California

Full Time

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Prime Healthcare Services

Clinical Supervisor - Cardiac Cath Lab

Chino, California

Full Time

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Summit Management Group

New Construction Operations Superintendent - Orange County

Torrance, California

Full Time, Contractor

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Wood Partners

Staff Android Software Engineer, Mobile Observability

San Francisco, California

Full Time

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Xperience XRG

Line Cook-Chevys

Elk Grove, California

Part Time, Full Time

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Pape

Large Agriculture Shop Mechanic / Technician

Dixon, California

Full Time

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Broadmead Medical Services Inc

Associate Alliance Management Director (Hybrid - 3 days in Palo Alto Office)

Palo Alto, California

Full Time

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NIKKISO CO.,LTD.

Sr. Manager, Clinical Data Analyst

Irvine, California

Full Time

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MW Components

Digital Producer

El Segundo, California

Full Time

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Broadmead Medical Services Inc

Maintenance Supervisor-PL 1 (Nights)

Livingston, California

Full Time

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CARSTAR

General Manager CARSTAR Orange Center, CA 92868

Orange, California

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Harvard-Westlake School

2023-24 Maintenance Position - Upper School

Studio City, California

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DAVITA

Position Details: Business Development Director,Digital Interactive

Santa Clara, California

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Prime Healthcare Services

Outpatient Primary Care Physician (Family or Internal Medicine)

Victorville, California

Part Time, Full Time, Per Diem

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Pape

Seasonal Sales Associates

San Leandro, California

Part Time, Full Time

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Sono Bello

Clinical Supervisor (RN) - Cardiac Catheterization

Chino, California

Part Time, Full Time

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Prime Healthcare Services

Licensed Vocational Nurse, LVN -Emergency (1 yr of experienced required)

Lynwood, California

Part Time, Full Time

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CARSTAR

Customer Service Representative CARSTAR Lake Forest, CA 92630

Lake Forest, California

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JOB SUMMARY

The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include – gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office.

DUTIES / RESPONSIBILITIES

• Greets all walk-in customers in a professional and courteous manner.
• Answer and directs all phone traffic in a polite, courteous and cheerful manner.
• Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum).
• Explain CARSTAR’s repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
• Educate customers on CARSTAR’s CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery).
• Schedule and record appraisal and delivery appointments.
• Update and maintain the store scheduler with Office Manager.
• Collect and record payment for completed repairs; may perform some A/R.
• File repair order paperwork accurately or record in CARSTAR management system.
• Provide customers with CARSTAR’s warranty information (5-Year and Limited Lifetime).
• Perform follow-up sales calls on estimate quotes (unsold) within 48 hours.
• Maintain the front office and customer reception areas.
• Attend daily release meetings.
• Other duties as assigned.

EXPERIENCE / SKILL REQUIREMENTS

• 2+ years of customer service experience required, preferably in a retail setting.
• HS diploma or GED equivalent required; college degree preferred.
• Excellent customer service, communication and negotiation skills. Able to relate well to a diverse customer base.
• Call center sales experience (or equivalent sales experience) preferred.
• Highly organized; ability to handle multiple concurrent assignments.
• Proficient with Microsoft Office and POS/management systems.
• Strong attention to details.
• Punctual and professional appearance.
• Ability to receive direction and work well with others.
• Valid driver’s license and insurable driving record.

PHYSICAL REQUIREMENTS

Essential physical requirements include:
• Ability to stoop, bend and kneel, squat, kneel and pulling
• Extended periods of kneeling, bending, squatting and stooping
• Carry and lift heavy objects (up to 50lbs)
• Standing, sitting and walking
• Performing repetitive motions

WORK ENVIRONMENT

Exposure to:
• Paint, fumes and particles
• Dirt / Dust
• Chemicals / Toxins
• Varying heat / cold
• Intermittent noise

*All duties, responsibilities and experience are subject to change by location

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