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Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

Job Description

Eurofins CRL, Inc., located in Winston Salem, NC, is a clinical testing laboratory specializing in the testing of topical Sunscreen products, personal care products, and cosmetics.

About the Position:

The clinical research technician will assist with clinical research study tasks such as, executing clinical study protocols, administrative tasks, recruiting subjects to participate in studies, data entry, product labeling, emailing, answering the phone, and other tasks as assigned.  

Primary Duties and Responsibilities:

• Maintain a database of clinical study participants.
  • Document all communication with participants for reference.
  • Document/update all participant inclusion and exclusion conditions in the database.
• Interact professionally and directly with a wide range of study participants via phone, email, text and in person.
• Utilize database to screen and schedule visits of current/new potential clinical study participants based on study eligibility for participation in ongoing clinical studies based on specified inclusion and exclusion criteria.
• Serve as backup to the front desk personnel and assist participants with:
  • Checking participants in for their appointments.
  • Providing reminder calls for participant appointments as needed.
  • Having new participants fill out eligibility screening paperwork.
  • Giving all study participants initial study documentation, reviewing these documents for questions and final qualification determination.
  • Providing participants with payment documentation. 
• Perform/document all required study procedures with/on the participant as described in the specified study protocol including but not limited to: 
  • Daily testing procedures.
  • Test material integrity and security.
  • Review/correct errors on case report forms.
  • Adverse Events documentation.
• Perform case report form Data Entry (DE) and Quality Control (QC) as needed for study data review, when applicable
• Conduct all procedures in accordance with GCP regulations, HIPAA requirements, along with ECRLNC Protocols and SOPs.
• Willing to learn and assist in other departments when necessary.

Qualifications

The Ideal Candidate would possess:

• Excellent verbal and written communication skills
• Acute attention to detail and impeccable integrity
• Ability to be a self-starter and work independently and cooperatively with others in a small-company environment
• Ability to treat all clinical study subjects with respect and courtesy
• Ability to provide excellent, consistent customer service
• Proficiency in Microsoft Excel and Word
• Prior experience working in a commercial or clinical testing lab.
• Ability to move equipment that is equivalent to 30+ pounds.
• Ability to work on your feet in a fast paced environment for 8hrs+

Basic Minimum Qualifications:

• High School Diploma or GED
• Authorization to work in the United States indefinitely without restriction or sponsorship

Additional Information

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays
• Pay range: $20/hr

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.