775 Jobs in Brooklyn Heights, Ohio

CARSTAR

Estimator Action CARSTAR Auto Body & Frame, OH 44117

Euclid, Ohio

Apply Now

CARSTAR

Parts Coordinator Dynamic Autobody CARSTAR, OH 44408

Columbiana, Ohio

Apply Now

Broadmead Medical Services Inc

Digital Asset Technician, Skilled Facilities Maintenance

Kent, Ohio

Full Time, Contractor

Apply Now

Delta Apparel, Inc.

Warehouse Associate

Hebron, Ohio

Full Time, Contractor

Apply Now

Sodexo

LPN | Outpatient Surgery Center (PT, benefits)

Marysville, Ohio

Part Time

Apply Now

Charles River Laboratories, Inc.

Research Scientist I / Research Scientist II Method Development - Bioanalytical Chemistry

Ashland, Ohio

Apply Now

Cloud Big Data Technologies

STNA - Nurse Aide (FT/PT/PRN)

West Chester, Ohio

Full Time, Part Time

Apply Now

Enprotech Industrial Technologies, LLC.

Part-time Physical Therapist Assistant

Centerville, Ohio

Part Time

Apply Now

DAVITA

Replacement Windows & Doors Installer (1099 Subcontractor)

Cincinnati, Ohio

Full Time, Contractor

Apply Now

Segula Technologies

Call Center Representative

Troy, Ohio

Full Time, Contractor

Apply Now

Carespring

Food Service - Dietary Assistant (FT/PT)

Cincinnati, Ohio

Full Time, Part Time

Apply Now

GAI Consultants

Activity Assistant (FT/PT/PRN)

West Chester, Ohio

Full Time, Part Time

Apply Now

Kettering Health

RN Every Weekend Commitment - Miamisburg - U3W Acute Care Ortho/Bariatric - PT/Varied

Miamisburg, Ohio

Contractor, Full Time

Apply Now

Broadmead Medical Services Inc

Delivery Driver(02229) - 1012 Prospect Avenue East

Cleveland, Ohio

Full Time

Apply Now

Broadmead Medical Services Inc

Pizza Delivery Driver (02313) Part-time

Columbus, Ohio

Part Time

Apply Now

Memorial Health

Procedural RN | Cardiac Cath Lab (Contingent)

Marysville, Ohio

Part Time

Apply Now

LifestyleCommunities

CARSTAR

Estimator Action CARSTAR Auto Body & Frame, OH 44117

Euclid, Ohio

Apply Now

JOB SUMMARY

The Estimator is responsible for greeting customers, providing accurate automotive repair estimates in a DRP environment and asking for the sale. In addition, the appraiser must handle communications with insurance adjusters and customers throughout the repair process effectively and maintain high levels of customer satisfaction.

DUTIES/RESPONSIBILITIES

• Greet customers promptly and in a timely manner to accurately determine customer’s needs while ensuring a high degree of customer service.
• Inspects, analyzes, and evaluates damaged vehicles to create a comprehensive and accurate estimate of repair.
• Informs customers about CARSTAR’s repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
• Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum) for all assigned work.
• Responsible for achieving 81% (minimum) CSI/NPS (customer service, kept informed, quality of service and on-time delivery).
• Responsible for maintaining positive relationships with insurance agents, dealerships, fleet accounts and other customers.
• Keeps insurance adjusters, production staff and customers informed regarding the status of the vehicle repair. Write supplements and negotiates with insurer.
• Responsible for keeping all assigned Repair Order (RO) current and accurate throughout the repair process.
• Inspects all completed repairs before delivering customer vehicles, explains CARSTAR’s warranty and Quality Control process with all customers.
• Attend daily release meetings.
• Other duties as assigned.

EXPERIENCE / SKILL REQUIREMENTS

• High School diploma required, bachelor’s degree preferred.
• 1-3 years prior experience as a collision estimator or insurance appraiser.
• Prior damage analysis experience – hybrid vehicles, restraint systems, electrical systems, and identifying hail, theft and vandalism damage.
• Experience with collision management systems (ABSe, Mitchell Repair Center).
• Fluent using ADP, Mitchell or CCC-1 estimating software.
• Knowledge of Microsoft Office Software (Word, Excel, Outlook).
• I-CAR training or other industry training preferred.
• History of working independently without close supervision.
• Strong sales and negotiation skills.
• Ability to multi-task in a fast-paced work environment.
• Valid driver’s license and insurable driving record.

PHYSICAL REQUIREMENTS

Essential physical requirements include:
• Standing, sitting and walking
• Performing repetitive motions

WORK ENVIRONMENT

Exposure to:
• Paint, fumes and particles
• Dirt / Dust
• Chemicals / Toxins
• Varying heat / cold
• Intermittent noise

*All duties, responsibilities and experience are subject to change by location

Apply Now

Job Search

Job Discovery, Redefined