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Overview

The Business Services Associate will provide executive administrative support, streamlining processes, communication and activities across the business unit.  

Responsibilities

• Partner with business leaders and their teams to understand business strategy, products, processes, and systems and to support the day-to-day operations of their department
• Gain an understanding of key business initiatives and anticipate the future needs of their team. Based on independent knowledge and understanding, draft agendas, presentations, meeting materials as requested
• Collaborate with other Business Services Associates and functional areas (Travel, Finance, IT, Contract Administration, etc.) to identify opportunities to streamline workflows, to prioritize key business activities and develop solutions
• Develop and maintain strong, credible relationships across business units and deliver business results
• Respond to changing situations and encourage and help others to do the same
• Manage conflicting priorities and be comfortable in a fast-paced environment
• Independently resolve moderately complex problems and issues under general supervision using appropriate judgment, discretion, and knowledge
• Manage all operational detail and issues independently-take ownership for completion
• Prepare reports or replies to inquiries, selecting relevant information from a variety of sources
• Assist in moderately complex project coordination and support departmental initiatives
• Manage complicated business calendars in Outlook
• Maintain confidential records and files
• Assist with agendas, presentations, handouts, and other written materials for distribution at meetings
• Manage meetings with internal and external customers (scheduling, meeting invites, prepare agendas and collect and distribute materials for meetings, assist in writing meeting minutes, etc.)
• Manage complex travel schedules-both domestic and international. Complete expense reports following company guidelines
• Ethics & Compliance – Complete required SOPs in designated time frame
• Complete all requests in time frame allotted
• Mentor and develop Administrative Assistants, as required
• Performed other assigned tasks as needed

Qualifications

• Minimum of 3+ years of experience working in a fast-paced, Corporate environment
• Experience working in the pharmaceutical industry preferred
• Generally, supports VP(s) & Teams
• Proactive and solution minded. Able to make independent and high-quality decisions
• Strong business acumen (know all aspects of the company and business including the various programs and personnel to ensure efficient operations)
• Must be creative and innovative
• High level of proficiency with all Microsoft Office Suite applications; tech savvy, strong computer skills
• Exhibits outstanding customer service; keeps customer first
• Results and quality driven
• Dependable, dedicated; strong team player
• Demonstrates professional judgment and strong decision-making ability based on company policy and precedent; able to work with minimal supervision.
• Excellent interpersonal skills to manage interaction with all levels of internal staff and outside contacts
• Exceptional oral and written communications skill
• Ability to manage multiple projects and priorities, some project management experience required.
• Ability to track action items, metrics and timelines
• Capable of managing, coordinating and consolidating slide decks
• Highly organized, proactive, and motivated; ability to think strategically
• High energy; calm under pressure
• Flexible schedule and ability to work late hours if needed due to project demands
• 3 P’s – Passion, Positivity, and Productivity

What We Offer:

Competitive pay & benefits!

Comprehensive training and development programs that prepare employees to advance from within.

A company focused on creating a positive work and client environment.

Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!