Position Details: Salesforce Director

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Position Details: Salesforce Director

Tephra

icon Chicago, IL, US, 60602

icon3 November 2025

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Description:



-15+ years of overall IT experience with 5+ years' experience in Salesforce presales/ solutions.
-Proven experience with large-scale Salesforce implementations (Sales Cloud, Service Cloud, Marketing Cloud, etc.)
-Expert-level understanding of Salesforce products, including Sales, Service, Experience, and Marketing Clouds
-Strong knowledge of integration, Lightning, Einstein, Quote to Cash, and CPQ etc.
-Knowledge of Salesforce Managed Service Provider (MSP) model
-Salesforce certified along with pre-sales accreditations
-Able to mentor, build teams, work in a team, work independently
-Collaborate with cross-functional teams in an Onsite/ Offshore model
-Experienced in building relationship with CxOs, and Senior stakeholders (internal/ external)
-Excellent communication, interpersonal, and presentation skills
-Ability to proactively propose alternate solutions to the customer as and when needed
-Self-driven, motivated and results orientated
-Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
-Experience in a fast-paced, client-focused environment
-Ability to shape, adapt and improve processes
Responsibility of / Expectations from the Role 
  • Leverage Salesforce expertise to identify new/ expand existing opportunities to build the pipeline and drive revenue growth within geography
  • Create customized sales presentations and proposals, addressing clients’ business needs, with competitive edge and measurable outcomes.
  • Establish and maintain strong relationships with key stakeholders, actively managing expectations and proactively communicating potential issues
  • Overseeing the complete sales cycle from prospecting to negotiation and deal closure
  • Coordinate RFP/ RFI/ RFQ Responses, Due-Diligence for new customers/requirements, POCs/POVs for client’s part of sales/bid cycle
  • Building and maintaining strong relationships with C-level executives, key decision-makers, and internal stakeholders to meet business objectives
  • Work effectively with onsite/ offsite/ offshore teams to deliver timely responses to clients and account teams
  • Leading the business development strategy with sales and pre-sales efforts for Salesforce solutions
  • Maintains knowledge of competitors in account to strategically position our offerings/ services
  • Well versed with Industry trends and provide thought leadership  


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