Overview

Performs complex clerical duties requiring knowledge and understanding of all applicable Workers Comp procedures and policies.

Responsibilities

DISTINGUISHING CHARACTERISTICS:

Must be able to perform all clerical aspects of a claim file.  Maintain all letters, payments and standard forms associated with the claim file.   Assists the claims examiner in maintaining current and updated status of the file.

ESSENTIAL DUTIES AND RESPONSIBILITIES:To perform this job successfully, the employee must be able to efficiently and effectively perform each of the following essential functions.  Reasonable accommodation may be made for individuals with disabilities.

The functions of this job include but are not limited to;           

• Manage diary and tasks in a timely manner
• Ensure the privacy and security of Protected Health Information (PHI).
• Make status calls to doctors and employers
• Timely issuance of benefit notices
• Accurate and timely completion of forms and letters
• Must be able to work at least 40 hours per week, Monday thru Friday and be available to work extended hours as situations arise.
• Performs other duties as assigned

Qualifications

• High school diploma or equivalent required. Computer knowledge required with knowledge of Excel, Microsoft Word. Must be able to type a minimum 40 wpm.  Workers Comp experience a plus. Minimum of two to three year clerical experience preferred. Must possess strong time management, organization and problem solving skills.
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.   Ability to write letters, memos and reports that conform to prescribed style, format and grammatical correctness.  Ability to effectively present information to top management. Extensive clear and tactful communications required via writing, reading, telephone calls, note taking, letter writing, memoranda, etc.   
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. 
• Ability to define problems, collect data, establish facts, and draw valid conclusions. 
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. 

Your employer reserves the right to modify the description of the duties and the requirements of this job at any time upon reasonable notice.

The salary range for this role is $18.00 - $24.00. This range is only applicable for jobs to be performed in California. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics. This range may be modified in the future.

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What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.