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Schedule

Mon - Fri: 8 AM - 5 PM (40 Hours)

What You’ll Do

• Working with department management, responsible for hiring, training, evaluating, developing, promoting, compensating, and disciplining subordinates within current policies and procedures established through Human Resources and within approved budget guidelines.
• Proactively anticipate business opportunities, participate in investigation, design, and execution of those initiatives - analyze solutions, build the business cases, influence stakeholders, make recommendations and drive the execution of desired changes.
• Oversee the Mortgage System Administrator team and/or Secondary & Loan Delivery team of the Mortgage department.
• Responsible for creating and maintaining department analytics reporting and ensuring data integrity of all information used.
• Ensure all department Policies and Procedures are accurate and current.
• Coordinate with various areas within the credit union to accomplish department initiatives and goals.
• Oversee department call monitoring system and ensure proper reporting.
• Perform other job-related duties as assigned by Manager(s).

What You’ll Need

• 1-3 years of leadership and related experience in field
• BA/BS Degree preferred or equivalent work experience
• Knowledge of State, Federal and NCUA compliance regulations
• Experience with Mortgage Loan Origination and Point-of Sale Systems, and Mortgage Servicing Platforms
• Technical Skills (Microsoft Office)
• Professional Written and Verbal Communication skills
• Thorough understanding of mortgage industry data and current issues, including knowledge of mortgage lending, origination, servicing, underwriting quality control requirements and due diligence.
• Knowledge of Loan Originations System (LOS), Point-of-Sale (POS), and Product & Pricing Engine (PPE).
• Knowledge of Fannie Mae and Freddie Mac seller/servicer guidelines
• Knowledge of SCRUM & Agile methodology for project management a plus
• Experience with Blue Sage Solutions, Optimal Blue, LoanServ, Tableau, JIRA, or Confluence a plus

What We Do

DCU is the largest credit union headquartered in New England – serving more than one million members in all 50 states. With over 1,900 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares.

We are proud to be a Equal Opportunity Employer/ Protected Veterans/Individuals with Disabilities.