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Company Description

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 80% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!

Job Description

• Location: Domino’s World Resource Center; 30 Frank Lloyd Wright Dr, Ann Arbor, MI 48105 (Remote Friday)
• Shift: Fulltime; Salary
• Job Posting Salary: $75k-90k plus bonus

(50%) Lead, supervise and coach a team on the administration of contract renewal, contract compliance, and enforcement related activity for the domestic franchise domain. 

• Provide leadership and coaching to the team on effective practices related to the management of the following administrative and legal processes: new business entities, ownership structure changes, contract renewals, LNCs, defaults, terminations, temp-closes/re-opens, store closures, SFA addendums; and profit-sharing agreements (the “Processes”).
• Oversee the preparation of franchise agreements and other contracts and addenda for execution by the franchisees and Domino’s to maintain the legal relationship.
• Oversee the preparation and issuance of LNC, default and termination notices to notify franchisees of contractual violations.
• Ensure compliance with state franchise relationship laws affecting default and termination notification requirements.
• Ensure compliance with the state and federal laws regulating the offer and sale of franchises. 
• Oversee the procedure to recognize new and modified business entities to ensure minimum requirements of Franchise Agreement are adhered to.
• Ensure no stores operate without fully executed franchise agreements in place.
• Document and communicate decisions and changes related to the Processes and/or policies internally and to franchisees.
• Update and manage template letters, memos, and checklists associated with the Processes.
• Educate and communicate policies and procedures to team members, franchisees, other departments, attorneys and landlords.
• Periodically monitor and work with team to review the Processes to implement new best practices and efficiencies.

(30%) Manage Relocation Application Process for US Domestic Franchise Stores

• • Review applications, determine eligibility, and coordinate compilation of documents/information for evaluation (i.e. financial, proof of funds, other business interests, credit reports and entity checks)
  • Educate and communicate DPLLC’s franchising policies and procedures to franchisees, landlords and attorneys to ensure compliance while meeting business priorities
  • Coordinate delivery and service area maps and franchise agreement addenda for execution in connection with relocation
  • Maintain Franchise Legal System database relative to the franchise application process

(10%) Manage various reporting requests and data integrity of FLS system.

• Monitor and review FLS reports to ensure the Processes are effectively administered and FLS is calibrated appropriately. 
• Manage incoming and exiting franchisee PSA data.
• Assist in the management of store image information with the primary focus on incentive eligibility tracking and Brand Damaging Store relocation tracking
• Manage ad hoc franchisee information requests from various departments within the company.
• Work closely with FLS IT Support to facilitate system-wide FLS updates and bug fixes.

(10%) Manage departmental and interdepartmental special projects and other matters:

• • Manage specific special projects from time to time as they arise
  • Coordinate the compilation of required documents and information and work with external auditors on periodic audits
  • Manage Financial Compliance, EV Confirmations and SBA Requests
  • Manage department-wide presence on PieNet
• Work closely with in-house counsel to meet any and all document production orders. 
• Work closely with Franchise Relations on franchisee succession implementation.
• Work with franchisees and/or their attorneys on complex ownership structures (multi-level entity ownership and multi-series ownership), including, but not limited to, trust formation and transfers of a franchisee’s ownership interest into trusts in accordance with Domino’s policy.

Qualifications

• Bachelor’s degree in business or related field
• 3 years of project management experience
• Excellent time management skills and techniques
• General experience and comfort with legal matters and documents
• Excellent verbal and written communication skills
• Strong customer focus
• Working knowledge of Microsoft based software applications
• Ability to analyze and comprehend complex issues
• Strong organizational skills and very detail-oriented
• Ability to multi-task under pressure
• Ability to work independently while balancing team and individual responsibilities

Additional Information

Benefits:

• Paid Holidays and Vacation  
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions  
• 15% off the purchase price of stock  
• Company bonus  

All your information will be kept confidential according to EEO guidelines.