Onsite: San Juan Capistrano, Travel Upto 25% - Domestic
This position will lead a variety of projects and teams to apply Quest Management System (QMS) principles and tools to ensure Quest Diagnostics is efficient and effective in the delivery of its services, solutions, and processes while improving customer and employee satisfaction. This position will also be responsible for coaching others to learn and apply QMS principles and tools to their daily work.
Leads projects and working teams to effectively initiate, plan, execute, monitor, and close projects
Leads projects
Leads projects through issues, roadblocks, and problems
Acts as a change agent to drive teams toward success
Guides team members to perform through issues and constraints
Owns projects
Owns the timeline, budget, resource constraints, and deliverables/results
Shifts between the big picture and the small-but-crucial details
Is prepared to roll up their sleeves and work through detailed issues
Manages projects
Ensures all appropriate tools are completed and used effectively (e.g., charter, Gantt chart, status updates)
Communicates
Actively communicates with project sponsors and stakeholders
Establishes regular points of communication
Manages sponsor and stakeholders expectations
Delivers the expected results
Performs root cause analysis on project shortfalls and takes corrective action as necessary
Applies QMS principles and tools toward a variety of small to medium projects as well as other necessary skills, such as:
Identifying root causes of issues and designing solutions that address them
Defining, monitoring, and controlling processes
Understanding (internal/ external) customer needs and designing solutions around them
Identifying the impacts from change and developing proactive change plans
Supports various teams to achieve their goals by facilitating on-site workshops, rapid continuous improvement events, and providing ongoing guidance or consultation
Coaches other employees on the use of various tools, concepts and practices foundational to QMS in order for Quest Diagnostics employees to build self-sufficiency, sustainability and scalability
Participates in Communities of Practice
Leads QMS training classes
Documents business processes
Completes required continued learning
Work Experience:
Demonstrated experience (1 to 3 years) of leading projects from initiation to completion
Demonstrated experience in implementing large automation projects.(Robotics)
Experience with PLC programming is a plus.
Demonstrated experience facilitating discussions or workshops, xperience in continuous improvement and experience with process management
Physical and Mental Requirements:
The normal performance of duties may require lifting and carrying objects
Frequent walking and/or standing.
Knowledge:
Basic knowledge of VOC tools
General knowledge of Hoshin and breakthrough planning
Some experience leading changes
Skills:
Problem-solving skills
Effective written and verbal communication skills across multiple formats: formal presentations, meetings, conference calls, e-mails, and memos
Demonstrated data analysis skills
Demonstrated ability to develop strong relationships with others
Ability to handle multiple projects simultaneously
Comfortable using Microsoft Word, Excel, and Powerpoint
Interpersonal skills
Decision-making skills
Planning and organization skills
Results-oriented
Creative
Persistent
Composed
Able to learn new concepts rapidly
EDUCATION Bachelor’s Degree in Scinces specifically in Mechanical or Industrial Engineering preferred.
LICENSECERTIFICATIONS Formal training in project management or continuous improvement methodologies (e.g., Six Sigma, Total Quality Management, Lean, Theory of Constraints) preferred. QMS Gold Level “Core Practitioner Training” (internally provided - completed within 18 months of entering into the role)(Required)
San Juan Capistrano, California
Full Time