679 Jobs in Morrow, Georgia

CARSTAR

Estimator CARSTAR Universal Body Shop of Decatur, GA 30034

Decatur, Georgia

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DAVITA

Sales Customer Service Rep I Chatham County

Savannah, Georgia

Full Time

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Clarifi Staffing Solutions

Educational Sign Language Interpreter - 2024/2025 School Year {{record.Posting_Title}}

Toccoa, Georgia

Full Time

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Functional Pathways

Dentist: $250K to $350K - Kennesaw, GA

Kennesaw, Georgia

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Georgia Farm Bureau

Sales Customer Service Rep I Bulloch County

Statesboro, Georgia

Full Time

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Broadmead Medical Services Inc

Customer Service Rep(03577) - 644 Oak St.

Eastman, Georgia

Full Time

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Cellofoam North America Inc.

General Affairs Administrator

Conyers, Georgia

Full Time, Contractor

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Broadmead Medical Services Inc

Director, Risk AI/ML Product Management

Atlanta, Georgia

Full Time

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Broadmead Medical Services Inc

Part Time Sales Associate KK 346

Thomasville, Georgia

Part Time

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Easter Seals North Georgia, Inc.

Lead Infant Toddler Teacher [Columbia - Avondale Estates, GA]

Avondale Estates, Georgia

Full Time

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Goodwill Industries Of The Southern Rivers

Sales Customer Service Rep I Oglethorpe County

Crawford, Georgia

Full Time

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Goodwill Industries Of The Southern Rivers

Veterinarian- Barnesville, GA

Barnesville, Georgia

Part Time, Full Time

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Hobart Service

Sign Language Interpreter 2024-2025 {{record.Posting_Title}}

Clarkesville, Georgia

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Easter Seals North Georgia, Inc.

Lead Infant/Toddler Teacher (Early Head Start) [Gwinnett - Norcross, GA]

Norcross, Georgia

Full Time

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A-TEK

Public Accounting Internship - Spring 2025 (January - April)

Atlanta, Georgia

Intern

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SKECHERS

Retail Assistant Store Manager (Part Time) - Cumming Marketplace

Cumming, Georgia

Part Time

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CARSTAR

Estimator CARSTAR Universal Body Shop of Decatur, GA 30034

Decatur, Georgia

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JOB SUMMARY

The Estimator is responsible for greeting customers, providing accurate automotive repair estimates in a DRP environment and asking for the sale. In addition, the appraiser must handle communications with insurance adjusters and customers throughout the repair process effectively and maintain high levels of customer satisfaction.

DUTIES/RESPONSIBILITIES

• Greet customers promptly and in a timely manner to accurately determine customer’s needs while ensuring a high degree of customer service.
• Inspects, analyzes, and evaluates damaged vehicles to create a comprehensive and accurate estimate of repair.
• Informs customers about CARSTAR’s repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
• Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum) for all assigned work.
• Responsible for achieving 81% (minimum) CSI/NPS (customer service, kept informed, quality of service and on-time delivery).
• Responsible for maintaining positive relationships with insurance agents, dealerships, fleet accounts and other customers.
• Keeps insurance adjusters, production staff and customers informed regarding the status of the vehicle repair. Write supplements and negotiates with insurer.
• Responsible for keeping all assigned Repair Order (RO) current and accurate throughout the repair process.
• Inspects all completed repairs before delivering customer vehicles, explains CARSTAR’s warranty and Quality Control process with all customers.
• Attend daily release meetings.
• Other duties as assigned.

EXPERIENCE / SKILL REQUIREMENTS

• High School diploma required, bachelor’s degree preferred.
• 1-3 years prior experience as a collision estimator or insurance appraiser.
• Prior damage analysis experience – hybrid vehicles, restraint systems, electrical systems, and identifying hail, theft and vandalism damage.
• Experience with collision management systems (ABSe, Mitchell Repair Center).
• Fluent using ADP, Mitchell or CCC-1 estimating software.
• Knowledge of Microsoft Office Software (Word, Excel, Outlook).
• I-CAR training or other industry training preferred.
• History of working independently without close supervision.
• Strong sales and negotiation skills.
• Ability to multi-task in a fast-paced work environment.
• Valid driver’s license and insurable driving record.

PHYSICAL REQUIREMENTS

Essential physical requirements include:
• Standing, sitting and walking
• Performing repetitive motions

WORK ENVIRONMENT

Exposure to:
• Paint, fumes and particles
• Dirt / Dust
• Chemicals / Toxins
• Varying heat / cold
• Intermittent noise

*All duties, responsibilities and experience are subject to change by location

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