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Job Description

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $50 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, improving patient diagnostics and therapies, or growing in their laboratories, we are here to support them.

Location/Division Specific Information

Cambridge, MA / Customer Channels

How will you make an impact?
You will lead a team supporting multiple areas within Product Development, SUL, operations by ensuring operational coverage and support to perform daily activities at the customer site.

What will you do?

• Provide reporting of metrics and data analytics
• Participate in candidate selection process, train, and evaluate staff’s performance 
• Lead performance measurements to optimize the customer’s perceptions
• Attend and participate in meetings and conference call with internal and external customers
• Adhere to safety protocols as outlined by the client and Thermo Fisher Scientific
• Provide cross coverage for other service areas
• Assist with production runs on a multi-kilo scale 
• Operation and process monitoring of reaction equipment 
• Provide glass washing and sterilization services and maintain a constant supply of clean and sterile lab glass 
• Execution of equipment commissioning and qualification; Equipment maintenance and mechanical support for research equipment, assist with design and equipment modifications, develop and execute preventative maintenance schedules, review and upkeep of safe operating guidelines 
• Partner with research staff and Environmental Health and Safety to ensure safe operations at all times
• Enforce all customer cGMP SOP’s, maintain cGMP logs daily, archive GMP documents, and maintain compliance with cGMP training 

How will you get here?

Education

Bachelor's Degree in life sciences

Experience, Knowledge, Skills, Abilities

• 3+ years of laboratory experience 
• Experience in laboratory settings and GLP/GMP environments, preferred
• Demonstrated ability to deliver excellent customer service skills, data integrity, and experience working with various systems
• Ability to work a flex schedule is required, some weekends and holidays
• Must maintain Thermo Fisher Scientifics’ Four-I Values
• Strong interpersonal and collaboration skills to work alongside various levels of personnel at the customer site including senior leadership
• Intermediate skills with Microsoft Office applications

This position has not been approved for relocation assistance.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*.  Please include your contact information and specific details about your required accommodation to support you during the job application process.

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