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• Manage / Direct the team of individuals responsible for the timely service for all customers to ensure full operability 24/7, ultimately increasing customer base
• Schedule procurement for all regions; keep timeline for project while remaining within budget, maintaining credit limit with vendors and tracking inventory
• Troubleshoot and diagnose UPS equipment malfunctions and failures
• Administer inventory control system and prepare equipment orders going out and track returning orders
• Prepare service reports and other custom checklists during repair, maintenance, recondition and troubleshooting of power systems equipment
• Training of company technicians and client personnel in UPS operation and maintenance
• Support the sales team by serving as the technical subject matter expert on critical power equipment and solution
• Create and modify installation and maintenance operational procedures for equipment
• Participate in meetings with clients and site visits to assist in quoting potential jobs and ensuring service is being performed at an optimal level
• Attend and actively participate in Company Shop Days to drive safety awareness
• Perform project site audits to ensure employees are performing tasks safely and are adhering to the NFPA70E & IEEE regarding battery handling & services

• Minimum of 5 years of UPS Power Systems, Battery technologies and Electronic Experience
• 2 years of previous experience managing a UPS field service team a plus!
• Requires excellent verbal, written communication skills & customer relation skills
• Requires knowledge of equipment manufacturer’s specifications
• Ability to work independently and resourceful with good initiatives
• Must be able to perform repeated bending & lifting of up to 50lbs during certain procedures
• Must be able to provide necessary pro-active recommendations to clients
• UPS OEM factory training or experience working in the field with: Emerson / Liebert / Vertiv ; APC / MGE / Schneider , or Eaton / Powerware / PDI , a huge plus!
• Distinction between I and II would consider, among other things: length of service, size of territory, technical experience, subject to COO discretion
• Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy nukes- EMN, ETN, MMNs, SeaBees, Army - Power Generation, Air Force – Power Production, Generator Techs, Maritime, Coast Guard, etc.)
• Travel typically is regional, but can be nationally if any emergencies arise

Submittal Instructions:
Please apply directly by clicking the link below, alternatively you can forward your resume directly to: kexde9yfu6mn7o4qf5g88jpuuy@crelate.net

After applying, if you have further questions, you may call 973-895-5200 and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, https://www.pkaza.com/jobs/

If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!!

Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan
EOE/AA Employer M/F/D/V
Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate