Description:
Job Description:
Brief Posting Description: The District Operations Manager selects, trains and assists the District Operations staff to achieve objectives by growing sales, reducing operating costs, improving billing margins and improving customer service within the assigned District. The DOM will be responsible for managing 3 branch locations in Poughkeepsie, Hauppauge and Woodside NY.
Detailed Description:
Responsibilities and essential job functions include but are not limited to the following:
Understand and support ISO standards and support procedures for document control, purchasing, process control, corrective and preventative action, control of quality records, training and statistical techniques.
Work with the District Manager, Regional Director and District personnel to grow sales, reduce operating costs, improve billing margin and improve customer service within the assigned District.
Implement and ensure consistent compliance with
standard procedures, policies, internal audit controls, Sarbanes-Oxley controls and applicable quality system requirements.
Work with the District purchasing group to process supplier returns of excess/obsolete inventory and inactive inventory write-offs.
Process and dispose of inactive inventory in accordance with Instruction Manual Section 5-16 and as directed by the District Purchasing Manager.
Process all branch stock, SO, DS and expense invoices for payment, ensuring that any special terms or cash discounts are taken. Make the appropriate deductions from supplier invoices when warranted.
Follow freight carriers for payment of carrier claims made by branches within the District.
Ensure timely processing of all customer claims and deductions by the branches.
Maintain customer costs and selling prices in branch systems using DPS and WESOM to ensure that proper margins are received and accurate supplier charge backs are made.
Provide overall branch direction and support for facilities, administration, customer service, audit support/compliance and ISO compliance where applicable.
Reconcile the 423, 428, and 507 accounts monthly in each branch.
Address field accounting issues with the branches.
Work with branches to reconcile the Tax Exception reports as needed.
File and maintain Certificates of Liability Insurance for suppliers of services to the District branches such as cleaning services, delivery services, etc.
Prepare / develop routine and confidential reports and documents using various PC programs.
Pre-approve, log and control all non-exempt overtime within the District.
Approve and forward all payroll exception reports for the District to accounting.
Assist in the recruitment, selection, training/coaching of the District/Branch personnel.
Develop and train employees in activities related to job function requirements, which include the procedures, PC knowledge, quality systems, etc.
Performs other duties as required by management.
Job Requirements:
Skills, Abilities & Knowledge-
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of materials management, inventory control, loading practices, and all modes of transportation including private fleet.
Ability to analyze workflow/processes in order to provide service to internal and external customers.
Highly organized and results driven.
Strong computer and analytical skills.
Strong facilitation and problem-solving skills.
Strong communication and interpersonal skills.
Ability to build strong business relationships with other functional areas to achieve mutual objectives preferred.
Ability to explain and in selected areas teach appropriate policies, procedures and associate practices.
Provide strong leadership to all personnel to meet and exceed performance objectives and ability to encourage professional development at all levels to ensure future growth and reduce turnover.
Weekly travel required.
Valid driver's license required.
Experience-
Minimum of 5 - 7 years of supervisory experience and department/site - required
Minimum of 5 -7 years of Operations Management - required
Distribution experience - required
P&L experience - required
Inventory control, process compliance, cost control and audit compliance - required
Transportation/ logistical services experience - required
Safety compliance/ experience - preferred
Experience working at a multi location level - preferred
Product knowledge and sales experience in a similar industry a plus ( Electrical & Lighting ) - preferred
Education:
Bachelors' Degree in Logistics, Supply Chain, Industrial Engineering or related field.
Candidate Must Have:
Operations Management experience Supervisory experience of departmental staff Distribution experience P &L experience Inventory, Transportation, Logistics experience
Binghamton, New York