Who we are: La Clínica de La Raza is a community-based health center committed to providing culturally appropriate, high-quality, and accessible health care to the diverse communities of the San Francisco Bay Area.
*This position is only available to current Dental Assistant externs from Mt Diablo Unified School District.*
Volunteer will be coached in the flowing hands on applications:
Patient Care
Manage patient flow to maximize patient access and service by ensuring dental exam rooms are adequately stocked and are ready for patients.
Prepare patients for dental examination by taking and recording vital signs and medical/dental histories.
Help patients feel comfortable before, during and after dental treatment
Effectively communicate request from patients to dentist or dental care team members.
Assist the dentist during a variety of treatment procedures such as taking dental x-rays.
Clean, sterilize, and maintain an adequate supply of functioning instruments and equipment.
Prepare instruments, materials and medication for use in dental procedures.
Instruct patients in oral hygiene and plaque control programs.
Provide patients with instructions for oral care following surgery or other dental treatment procedures.
Provide prescription information to pharmacies, as directed by the dentist.
Record treatment information in patient records using Electronic Dental Records system.
Commitment to Quality
Demonstrate a commitment to excellent patient experience and quality outcomes in equal measure.
Communicate and work effectively with providers and other members of the dental care team to best serve patients. Contribute to a welcoming clinical space and healthy work environment through proactive relationship building, direct communication and sound judgment.
Engaged participation in huddles, staff meetings, team building activities and assigned development opportunities. Continue your professional development through participation in educational opportunities
Adherence to La Clínica all ethical and professional standards, including La Clínica's policies and procedures.
General Office Duties that may aquired:
Perform general office duties, such as scheduling appointments for patients, answering telephones, recording medical updates from the provider, or completing insurance forms.
Register patients, collect and post payments, prepare treatment estimates for review with patient, run, balance and close end of day reports.
Assist patients with insurance forms.
Greet and log in patients arriving at office or clinic in the appropriate electronic system.
Inventory stock, order, and verify receipt of dental, lab, or office supplies or equipment.
Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
Other duties as assigned by supervisor.
Knowledge that may be acquired:
Basic dental assisting practices, terminology, and equipment used.
Dental office procedures including but not limited to scheduling, registration, treatment estimates and payment collection.
Working with modern computer applications and electronic health records.
Techniques for cleaning and sterilization of dental equipment, exam rooms and patient treatment areas.
Abilities that may be acquired:
Physical: ability to work in fourhanded dentistry and other job functions that involve continues movement.
Communication: Bilingual proficiency. Use of clear and effective written and verbal communications skills using the English language with correct spelling and grammar. Able to follow oral/written instructions.
Interpersonal Skills: Able to work professionally and collaboratively a team member to support the quality/efficiency standards established for the clinic; able to work and communicate with people from various ethnic, socio-economic, educational and life experience. Flexibility in accepting change gracefully.
Administrative Skills: Ability to perform clerical duties in a methodical, independent and thorough manner with speed and accuracy with minimal supervision. work independently; exercise good judgment; make accurate mathematical computations;
Availability: Able to participate with other staff in Saturday and evening rotation.
*Please note this is a non-paid volunteer position*
Rancho Cucamonga, California