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At Ports America, the Learning & Development Manager is responsible for supporting the company strategy to drive a high-performance learning culture.  The L&D Manager will design, implement, and administer sustainable training and development programs.  This “hands-on” management role will partner closely with key stakeholders as well as our Human Resources team to identify needs and develop learning solutions aligned with Ports America’s strategy.

Essential Duties:

Strategic Responsibilities:

• Implement a comprehensive learning and development strategy aligned with Port America’s overall goals and objectives.
• Drive key priorities, initiatives, and long-term plans to progress the learning and development function.
• Partner with Leadership and HR to define changing learning opportunities and alignment of programs to improve participant performance outcomes. Ensures that both long-term planning and short-term delivery are accomplished.
• Build systems to confirm the effectiveness and impact of learning initiatives.

Program Design & Implementation:

• Develop new learning & development programs and review current development programs to ensure alignment to company goals.
• Partner with leadership to develop a learning culture across the organization that cultivates an engaged workforce, supports our company culture and results in reduced turnover.
• Deploy an effective Learning and Development communications strategy ensuring awareness and access to key offerings.

Learning Trends, Technology & Evaluation:

• Create a learning & development scorecard using data to track results; identify areas of improvement through needs analysis, benchmarking, and best practice reviews.
• Identify learning & development requirements by conducting needs analysis on technology and organization results, performance gaps, job requirements, operational problems, company plans and forecasts, and current training programs.
• Utilize cutting edge learning technology to support company training needs.
• Develop methods and tools to measure development and training initiative impact and effectiveness across the organization, including performance and retention.
• Research and engage outside sources for training as necessary.

Minimum Qualifications:

• Bachelor’s Degree in Human Resources, Organizational Development, Education or related discipline
• 5+ years of experience in Learning & Development, instructional design, and/or talent management with a focus on training design, delivery, and program management.
• Experience in managing learning and development programs supporting an Operational workforce.
• Strong understanding of adult learning principles

• Excellent verbal and written communication skills, editing and listening with proven presentation/training experience in order to clearly communicate and influence complex concepts in a compelling, concise, and creative way to internal stakeholders.

Preferred Qualifications:

• ATD Certification / APTD – Associate Professional in Talent Development
• Experience in the Maritime or Transportation Industry
• Self-starter with the ability to work independently, prioritize and bring tasks to completion.
• Strong organizational skills.
• Work effectively in a collaborative, team environment as well as a distributed workforce organization.
• Navigate an evolving workplace.
• Travel – 10%

NOTE:  This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. 

If you require additional information about our comprehensive data privacy policy (https://www.portsamerica.com/assets/pdf/CCPA Employee Compliance Notice.pdf), we invite you to contact us via email at human.resources@portsamerica.com. Our dedicated team at Ports America will be pleased to address any specific inquiries or concerns you may have regarding the handling, protection, and security of your data. We are committed to ensuring the utmost privacy and confidentiality of your personal information and will gladly provide you with the necessary details to help you better understand our practices and protocols.