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1663 Jobs in College Point, New York

Location New York, New York

Full Time
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Location Hunter, New York

Part Time, Per Diem
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Location Albany, New York

 
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The Children's Village
Re-Entry to Success Caseworker

Location Valhalla, New York

Full Time, Contractor
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ISN Corporation
Recall Audit Inspector

Location Syracuse, New York

Contractor
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Location Brooklyn, New York

Part Time
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Location Manhattan, New York

Full Time, Part Time
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Milan Laser Hair Removal
Sales Manager

Location Cortland, New York

Full Time
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St. John's Episcopal Hospital
Certified Coder #29

Location Garden City, New York

Full Time
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Location Rochester, New York

Full Time
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Location White Plains, New York

 
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Development Dimensions International
Direct Support Professional (DSP)

Location Selden, New York

Full Time
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Dejana Truck & Utility Equipment
Production Supervisor

Location Schenectady, New York

Full Time
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Location New York, New York

 
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Location New York, New York

Other
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Broadmead Medical Services Inc
High School History Teacher

Location New York, New York

Full Time
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UR Medicine Thompson Health
Certified Nursing Assistant ( CNA )

Location Canandaigua, New York

Part Time, Full Time
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Location New York, New York

Full Time
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Location New York, New York

 
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St. John's Episcopal Hospital
RN - Med Surg T7 #6

Location Far Rockaway, New York

Part Time
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Ridgewood Savings Bank
Full-Time Universal Banker

Location Bronx, New York

Full Time
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EMCOR
EMCOR

Service Coordinator/Dispatcher

location New York, New York

Job Type Full Time

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Include the following. Other duties will likely be assigned.

  • Monitor personnel or equipment locations and utilization to coordinate service and schedules.
  • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
  • Oversee all communications within specifically assigned territories.
  • Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
  • Communicate with customers (email & phone) and create detailed work orders of the service requested.
  • Coordinate scheduling of work with customers, technicians, and other jobs/projects to maximize customer satisfaction. Also, takes into account customer urgency, parts/materials availability, and available manpower.
  • Checks in with technicians via phone and email; provides them with hourly/daily updates regarding service call type, location, and scope of work.
  • Primary contact between the customer and the service department (account managers, service manager, technicians, and billing).
  • Responsible for taking service calls, quoted jobs, and warranty work from start (initial call) to completion (billing).
  • Review service jobs, quoted jobs, & service projects to determine time frame for completion, identify necessary tools and material, and hold the necessary manpower.
  • Review technicians work orders and identifies opportunities to quote additional repairs or new equipment, address warranty issues, and make sure all material is accounted for.
  • Accurately reviews of all previous day field visits and send updates to customers, account managers, and service manager as needed.
  • Continuous management of the dispatch board throughout the day. Check all open calls and dispatch accordingly.
  • Escalate critical and/or sensitive issues to the Superintendent with recommendation for resolution.
  • Comply with all Company operating policies, procedures, and safety programs as established.
  • Perform additional assignments as required by the needs of the company or as directed by executives.