62 Jobs in Cleveland, Ohio

Tephra

Position Details: Business Relationship Manager-Customer Relationship Management

Cleveland, Ohio

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Auburn Washburn School District

Senior Product Manager - Smart Lighting

Cleveland, Ohio

Full Time

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Broadmead Medical Services Inc

Marketing Campaign Assistant

Cleveland, Ohio

Intern, Full Time

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Cloud Big Data Technologies

Substitute Instructor (200304)

Cleveland, Ohio

Part Time

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Broadmead Medical Services Inc

Marketing Campaign Assistant

Cleveland, Ohio

Intern, Full Time

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EMCOR

Senior Product Manager - Smart Lighting

Cleveland, Ohio

Full Time

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Auburn Washburn School District

Oncology Territory Manager - Cleveland, Pittsburgh, Buffalo Region

Cleveland, Ohio

Full Time

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Broadmead Medical Services Inc

Administrative Assistant - HVAC Service Valleyview

Cleveland, Ohio

Full Time

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Tephra

Position Details: Business Relationship Manager

Cleveland, Ohio

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Cloud Big Data Technologies

Transmission Engineering Supervisor

Cleveland, Ohio

Full Time

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Broadmead Medical Services Inc

Marketing and Sales Coordinator

Cleveland, Ohio

Full Time

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Cloud Big Data Technologies

WebSphere MQ (V7.5) Systems Administrator

Cleveland, Ohio

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Enprotech Industrial Technologies, LLC.

Tephra

Position Details: Business Relationship Manager-Customer Relationship Management

Cleveland, Ohio

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Description:

Job Description:

We are seeking an experienced Business Relationship Manager to manage and expand of our BPS Services based in the USA.

Responsibilities include, Building and Managing Customer relationships at the Director, VP, and CXO level. Accountable for targets of Revenue growth, Order booking, Operating margin, and Customer satisfaction. Collaborate with different service practices/horizontals within the organization to drive solutions contextual to the customer. Sales management through rigor in review of Pipeline and performance against plan on weekly, monthly, quarterly, and annual basis. Delivery management through scheduled engagement reviews between Customer(s) and Delivery leaders. Pipeline creation through proactive thought papers, PoVs aligning to the industry trends. Drive demand generation strategy and execution. Conduct workshops with clients to create demand and understand their requirements and propose suitable offerings. Interact with PMO teams and maintain smoother flow of contracts, and on time invoices and payments.

Qualifications: A minimum of 13 years of experience in a client facing role or account leadership role related to BPO and Related services. Experience in Global Service Delivery Model. Strong Insurance Domain Experience or Credentials. Detail-oriented and able to manage and maintain all facets of complex assignments

Salary Range: $117,600-$162,400 a year

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