ROLE: High potential Operations Manager with the potential to grow into a General Manager and Multi Manager position
OUR STORY
Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Equinox Hotels and Equinox Media are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.
OUR CODE
We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.
If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.
Job Description
RESPONSIBILITIES:
Influence and inspire a dynamic work force
Interview, hire, train, and manage Front Desk, Maintenance, and Kids’ club departments to meet the Equinox brand standards – assist departments in developing schedules and ensuring adherence to payroll budgets
Complete staff performance evaluations monthly and annually
Adhere to monthly ordering timeline and supply budgets
Ensure a high-level of costumer service to club members
With partnership of General Manager, support ancillary departments and sales
Awareness of monthly departmental goals and monthly projections
Ensure cleanliness of club per Equinox’s company standard
Ensure the club is following proper Risk Management and Loss Prevention procedures - Monitor safety and security of club
Help facilitate all other projects or responsibilities as delegated by the General Manager
Must be open to location reassignments – must be able to work flexible schedules dependent on the needs of the business
Qualifications
Qualified candidates must have proven leadership ability with 1-3 years of management experience in a operational management industry
Strong verbal and written communication skills
High touch customer service experience preferred
Effective time management and follow up skills
Financial management experience
Bachelor’s Degree preferred
ADDITIONAL INFORMATION
Will be provided via Assistant General Manager onboarding manual
PHYSICAL REQUIREMENTS
Ability to lift 25 pounds Able to be mobile throughout the facility all day
Additional Information
ADDITIONAL INFORMATION
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
We offer competitive salary, benefits, and industry leading commission opportunities for club employees
Complimentary Club membership
Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Pay Transparency: $70,000 - $75,000 Annually
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
Los Angeles, California
Full Time