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2834 Jobs in Chatsworth, California

CARSTAR
Customer Service Representative CARSTAR Orange Center, CA 92868

Location Orange, California

 
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The Inland Real Estate Group of Companies, Inc.
On-Call Maintenance Technician

Location Oxnard, California

Part Time
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Xperience XRG
Bartender-Acapulco

Location Glendale, California

Part Time, Full Time
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Outback Steakhouse
Bartender

Location Milpitas, California

 
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Pape' Kenworth
Body Shop Technician / Painter

Location Sacramento, California

Full Time
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Pacific Clinics
Mental Health Therapist I

Location El Monte, California

Full Time
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Broadmead Medical Services Inc
Vocational Nursing Instructor - Part Time

Location Sacramento, California

Part Time
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DAVITA
Patient Care Technician Dialysis Experienced

Location Riverside, California

Part Time
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McKinley Children's Center
Instructional Assistant (Per Diem)

Location San Dimas, California

Per Diem
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DAVITA
Registered Nurse

Location Glendale, California

Full Time
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La Clinica de La Raza
Medical Assistant Extern Pittsburg Medical (Carrington College)

Location Pittsburg, California

 
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UC San Diego
Deep Learning Internship Opportunities at JPL

Location La Jolla, California

Intern
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Broadmead Medical Services Inc
Program Manager

Location Palo Alto, California

Full Time
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Broadmead Medical Services Inc
Delivery Driver(07751) - 301 Mission St

Location Oceanside, California

Full Time
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Prime Healthcare Services
Certified Nursing Assistant (CNA) - Telemetry

Location Garden Grove, California

Full Time
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Prime Healthcare Services
Certified Phlebotomist Technician (CPT II) - Clinical Lab

Location Redding, California

Part Time, Full Time
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NIKKISO CO.,LTD.
General Manager

Location Murrieta, California

 
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Islands Fine Burgers & Drinks
Cook

Location Sherman Oaks, California

Part Time
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Broadmead Medical Services Inc
Laboratory Technician II

Location Paso Robles, California

Full Time
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Thomas Cuisine
Lead Cook at Clovis Community Medical Center

Location Clovis, California

Full Time
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Broadmead Medical Services Inc
Curriculum Architect

Location Foster City, California

Full Time
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Broadmead Medical Services Inc
Project Manager - Healthcare Construction

Location Mission Viejo, California

Full Time
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KIPP OKC College Prep
KIPP - Education Specialist - Mild/Mod (24-25)

Location San Francisco, California

Intern, Full Time
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Islands Fine Burgers & Drinks
Dishwasher

Location Los Angeles, California

Part Time
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Xperience XRG
Dishwasher-Solita Long Beach

Location Long Beach, California

Part Time, Full Time
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CARSTAR
CARSTAR

Customer Service Representative CARSTAR Orange Center, CA 92868

location Orange, California

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JOB SUMMARY


The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include – gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office.


DUTIES / RESPONSIBILITIES


• Greets all walk-in customers in a professional and courteous manner.
• Answer and directs all phone traffic in a polite, courteous and cheerful manner.
• Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum).
• Explain CARSTAR’s repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
• Educate customers on CARSTAR’s CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery).
• Schedule and record appraisal and delivery appointments.
• Update and maintain the store scheduler with Office Manager.
• Collect and record payment for completed repairs; may perform some A/R.
• File repair order paperwork accurately or record in CARSTAR management system.
• Provide customers with CARSTAR’s warranty information (5-Year and Limited Lifetime).
• Perform follow-up sales calls on estimate quotes (unsold) within 48 hours.
• Maintain the front office and customer reception areas.
• Attend daily release meetings.
• Other duties as assigned.


EXPERIENCE / SKILL REQUIREMENTS


• 2+ years of customer service experience required, preferably in a retail setting.
• HS diploma or GED equivalent required; college degree preferred.
• Excellent customer service, communication and negotiation skills. Able to relate well to a diverse customer base.
• Call center sales experience (or equivalent sales experience) preferred.
• Highly organized; ability to handle multiple concurrent assignments.
• Proficient with Microsoft Office and POS/management systems.
• Strong attention to details.
• Punctual and professional appearance.
• Ability to receive direction and work well with others.
• Valid driver’s license and insurable driving record.


PHYSICAL REQUIREMENTS


Essential physical requirements include:
• Ability to stoop, bend and kneel, squat, kneel and pulling
• Extended periods of kneeling, bending, squatting and stooping
• Carry and lift heavy objects (up to 50lbs)
• Standing, sitting and walking
• Performing repetitive motions


WORK ENVIRONMENT


Exposure to:
• Paint, fumes and particles
• Dirt / Dust
• Chemicals / Toxins
• Varying heat / cold
• Intermittent noise

*All duties, responsibilities and experience are subject to change by location

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