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Job Description
Our client is seeking a highly organized, proactive People Programs Coordinator ( six-month contract) to support core People operations during a high-volume, high-priority season. This position is fully remote. This contractor will work closely with the Manager of People Programs to ensure continuity across Immigration, Onboarding, Offboarding, EOR, and Contingent Workforce processes, while supporting process escalations and maintaining operational excellence.
This is a tactical and hands-on role that requires someone who can manage competing priorities, handle sensitive information with discretion, and execute seamlessly in a fast-paced, tech-enabled environment.
Responsibilities
Core Program Support
Provide executive and logistical support across key People Programs: Onboarding, Offboarding, Contingent Workforce, EOR, and Immigration.
Monitor and help triage messages from external immigration counsel, respond to routine emails, and fulfill document and information requests as needed.
Support onboarding and offboarding process escalations and exceptions to ensure timely resolution.
Provide ad hoc administrative and coordination support for sensitive termination events.
Assist in background check monitoring and resolution of escalations with vendors.
Facilitate contingent workforce lifecycle activities through Zip and vendor coordination.
Tools & Systems
Support Jira Service Management operations—create/manage tickets, resolve workflow issues, triage escalations.
Maintain up-to-date documentation in Confluence and assist in process mapping.
Audit internal systems for compliance and support document tracking for People Compliance during coverage needs.
Qualifications
3+ years of experience in People Operations or HR coordination roles
Strong organizational and multitasking skills; ability to stay on top of moving pieces
Experience with sensitive employee data and high-level communication
Familiarity with HRIS, ATS, and ticketing systems (e.g., Workday, Greenhouse, Jira)
Strong written communication and documentation skills (Confluence, Google Docs)
Nice to Have:
Immigration coordination experience or familiarity with legal vendor collaboration
Experience with contingent workforce processes and systems (e.g., Zip)
Comfort responding to background check escalations or managing compliance tasks
Understanding of Jira workflow automations and intake queue triage
Interest or experience working with generative AI or prompt testing tools
Qualities Valued:
Independent executor with a service mindset
Thrives in ambiguity and adapts quickly to shifting priorities
Protects sensitive information with care and professionalism
Collaborative team player who steps up to support others
Additional Information
All your information will be kept confidential according to EEO guidelines.
San Francisco,CA
Contractor