$20/hr starting guarantee and $1,000 Sign-On Bonus!
Our mission is to deliver the dream of flight! Learn about iFLY’s Indoor Skydiving. iFLY is a global company with 33 U.S. locations.
We are looking for a Flight Instructor to join our team! Flight Instructors act as both the expert and coach of body flight. We are looking for passionate and enthusiastic individuals who will promote the sport of body flight through careful exciting instruction, and to oversee each customer receives a safe and thrilling iFLY experience. If an exciting, dynamic, collaborative workplace is for you, then apply!
Every team member on the iFLY Flight Crew exemplify and deliver our core values of SOAR:
Safety First Outrageous Passion Accountability Respect
Day-to-Day Responsibilities:
Safety – Promote customer safety throughout their time in the wind tunnel and facility
Service – Provide an amazing experience for your customers
Sales – Sell return visits and other exciting flight opportunities per company guideline
Meet and greet customers with world class customer service
Provide customers with engaging and interactive pre-flight training
Assist with gearing and de-gearing customers
Coach and encourage novice and advanced flyers of all ages
Manage the operation and functions of the vertical wind tunnel
Capture photos and videos of customers in-flight
Maintain the facility’s cleanliness
Support your teammates with miscellaneous tasks when needed
As needed, perform CSR responsibilities such as, check-in guests, confirm flyer reservations, answer incoming sales calls, stock merchandise, and process refunds.
As needed, participation in marketing related photography, video, and social content capture for promotional usage.
This job could require travel up to 10%
Physical Requirements:
Physically hold and support in the wind tunnel persons that weigh up to 300 lbs
Maintain and support a flyer’s weight by physically gripping flyer’s torso and/or legs to move flyer in three-dimensional space and to rotate about central axis
Endurance to physically withstand wind speeds up to <160mph for extended periods of time
Withstand impacts caused from flyers descending rapidly, flyers contacting walls, flyers contacting other flyers, and flyers impacting your torso and limbs
Safely control a flyer’s movement and position in the wind tunnel while also flying with the student
Perform all of the above for up to 13 people, 30 minutes at a time, up to 5 times a day, up to 5 days a week
Travel up and down stairs and ladders several times per day
Spend multiple hours in confined maintenance spaces
What We are Looking For:
Must be 18 years of age or older
Weekend availability is required
Exceptional selling skills
Exceptional customer-service skills
Enjoys and interested in helping others learn to fly
Integrity, punctuality, and professional appearance
Ability to work well within a team maintaining positive relationships
Capable of carrying out a given task with all details necessary and produce quality work
The Good Stuff:
Average hourly rate, including commissions - $23/hr. (base + commission)
Flight Instructor Training Program (FITP) – Company paid entry-level training
Medical, dental, vision and supplemental plans for eligible employees
Paid time off (PTO)
Maternity/Paternity leave
Holiday pay options
401k retirement investment with company match
Tuition reimbursement
Referral bonus program
Employee discount on retail merchandise and flight packages
Free flight time for employees and immediate family!
All 7 billion people on earth dream about flying, and we’re the only ones who make that dream come true. It’s an awesome privilege, and making that dream come true is our passion. Join the team!
East Palo Alto, California
Full Time