The purpose of the Senior Network Engineer position is to provide end-to-end design support for network element deployment and responsible for the overall service design from installation through launch and after. This role leads all major hardware and software upgrades working with vendors as well as connecting peer nodes to ensure seamless operation as the network architecture evolves. This position provides support to engineers in the team on project design, testing and deployment activities. This role would generally have budgetary responsibility for a small size department and decisions would have a minor impact. In addition, the role will work under limited supervision and inspection of work.
With moderate discretion, the primary focus of a Senior Network Engineer is to participate in initiatives that support technology growth and innovation by capitalizing on their subject matter expertise. Senior Network Engineers also provide advanced technical support for all network infrastructure systems at all Credit Union locations, and facilitate troubleshooting with other cross-functional technology teams. The problems encountered require proficiency in technique and will require analysis of a wide variety of data. Finally, the role will require normal courtesy, tact and diplomacy, which involves much personal contact with others.
EDUCATION:
- General and business knowledge equivalent to an Associate’s Degree
CERTIFICATION(S):
- Must possess a valid Pennsylvania Driver’s License and maintain a “clean” driving record
EXPERIENCE:
- 10-14 years of experience in providing network technologies
SKILLS:
• Expert level experience with design and optimization of data and voice communication protocols and services to meet the goals for a secure, highly available, scalable, and stable environment.
• Advanced knowledge of WAN routing protocols and services, to include BGP, EIGRP and SD-WAN
• Solid hands on engineer level experience with Aruba and Cisco wired/wireless networking hardware architecture, and management
• Expert knowledge in WAN/LAN hardware and software technologies and methodologies.
• Experience with enterprise level network design, engineering, and administration
• Working knowledge of Cisco Call Manager and Genesys PureConnect a plus
• Experience in research of advancing technologies and solutions
• Experience with network diagnostic, monitoring, and analysis tool
• Solid experience in a cloud/enterprise hybrid environment
• Strong analytical and troubleshooting skills
• Experience in performing Root cause/ Postmortem analysis for service interruptions and creating preventive measures
• Experience in creating and maintain documentation as it relates to system configuration, mapping, processes, and service records
• Strong, well -developed, communication and interpersonal skills to work effectively with peers and managers and personnel outside of the department.
PREFERENCES:
• The Senior Network Engineer will have a bachelor’s degree and 10 years of Network Engineering experience, associate degree and 12 years related experience, or 14 years related experience.
CORE COMPETENCIES:
• Effective Knowledge.
• Accountability and Self-Management.
• Teamwork and Leadership.
• Communication.
• Innovation and Problem-Solving.
WORKING CONDITIONS/PHYSICAL DEMANDS:
• Sufficient manual dexterity for operation of PC keyboard and other standard office equipment
• Scheduled on-call responsibilities
• Must be able to lift moderate weight, crouch, and stand for extended periods of time
• Must possess a valid Pennsylvania Driver’s License and maintain a “clean” driving record
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At Members 1st, we look for individuals who will show up as their whole self because we value diversity, inclusion, and belonging, as well as people who believe in the philosophy of, WE>me. To be sure you align with our company mission, vision, values and culture reference the information below.
Company Culture is at Our Core
If there is one concept, we want you to understand about us, it is this. WE. It is a simple little word but means everything here. We think as one. One faM1ly. One community. One place where everyone belongs. Everything we do is in the best interest of all of us.
What WE Believe
Our Missions: WE serve our members, associates, and communities through support, empowerment, and meaningful relationships.
Our Vision: WE are growing our faM1ly by delivering everything they need to live well financially, through all life’s moments and milestones.
Our Values: WE deliver unparalleled experiences through a culture of WE. WE > me. WE are servant leaders- at work and in the communities we serve. WE are financially safe and sound stewards of members dollars. WE are faM1ly.
Company Perks: Quick Reference
- Competitive compensation with career growth opportunities, job security, annual increases and bonus potential
- Nationally recognized 401K with up to 10% company match that helps you prepare for your future
- A multitude of benefits and incentives to stay mentally and physically healthy
- Associate Tuition Assistance – WE may help cover the cost for your continuing education courses or degree
- Affordable cost sharing arrangement for three different medical plans, dental plan and vision plan
- 11 paid holidays and plenty of paid time off for life, vacations, staycations, and rest
- WE commit to providing a healthy work/life balance – to support all the other parts of life that are important to you
- WE cover visits to our confidential Employee Assistant Program for many difficult situations that life may throw your way
- With faM1ly always in our forefront, we offer Paid Parental Leave (for both mothers and fathers) to help support your time off to bond with your new child
- Make an impact through volunteering with one of our local charities or enjoy networking with our members at a local community event
- WE provide a strong commitment to our associates with our dedication to providing professional development, leadership training & coaching opportunities
- Opportunities to plan events, enhance recognition programs, network, and connect with other associates (both virtually and in-person) by joining or leading one of our four established Associate Resources Groups (ARGs)
- Women in Leadership
- Diversity, Inclusion, and Belonging
- Care Connections
- PEER (Peer Experience, Engagement, and Recognition)
- Mandatory fun? Yes, please. Enjoy team building, special events, and our faM1ly atmosphere
- Join a company that grows with you – personally and professionally
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