Office Manager

Reports To: Human Resources Manager
FLSA Classification: Regular, Full-Time, Exempt

Who We Are

SHM Architects, PLLC is a Dallas-based architecture, landscape, and interior design firm with extensive experience across boutique planning, single- and multi-family residential, master planning, retail, and niche commercial projects.

We don’t subscribe to a single “style.” Instead, our design philosophy reflects each client’s vision, budget, and site context—resulting in thoughtful, timeless work. We are ordinary people who do extraordinary work together, and we believe collaboration produces richer, more engaging designs than any single individual could achieve.

View our portfolio

What We Believe

Our passion is enriching lives through purposeful, beautiful design. We know true luxury comes from designs that are personalized, aspirational, and enduring—never flashy. Achieving this requires both passion and time, and our clients trust our process to deliver lasting results.

SHM Core Values

• Embraces Imperfect Beauty

• Engaged to Make a Difference

• Displays Humility and Compassion

• Individually Driven

• Honest and Truthful

The Role

The Office Manager ensures SHM’s offices run smoothly, providing a productive, efficient, and welcoming environment for our team. This role balances day-to-day operations with long-term growth initiatives, partnering closely with firm leadership to support both staff and business needs.

In this fast-paced, creative environment, the Office Manager manages multiple priorities, communicates with ease, and keeps operations running seamlessly. A passion for learning, adaptability, and a solutions-oriented mindset are essential.

Key Responsibilities

Facilities & Equipment

• Oversee facilities management across SHM locations: space planning, maintenance, security, furniture, appliances, and vendor contracts.

• Manage procurement, leases, and service agreements for office equipment, furniture, and technology.

• Ensure equipment maintenance, repair, and service contracts remain up to date.

Office Operations

• Monitor and manage office, kitchen, and printer supplies within budget.

• Coordinate communication regarding office closures, inclement weather, and equipment downtime.

• Maintain office systems: Outlook contacts/calendar, desk management (Skedda), and internal communications.

People & Culture

• Support onboarding and offboarding of employees, ensuring a smooth transition.

• Assist with firmwide events, meetings, and cultural activities.

• Provide general administrative support, including license renewals, continuing education tracking, and gift card management.

Leadership Support

• Partner with HR and Operations on hiring, training, performance reviews, and employee lifecycle management.

• Provide strategic operational insight to leadership to improve efficiency and team support.

• Act as a positive influence on culture and workplace environment.

Other

• Participate in event planning and execution.

• Handle other projects and responsibilities as assigned.

Skills & Qualifications

• Bachelor’s degree (Business Administration or related field preferred).

• 5+ years of progressive office management/administrative experience, including staff or operations oversight.

• Strong organizational, communication, and problem-solving skills.

• Proficiency with Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams), Zoom, Adobe Pro; Skedda experience a plus.

• Preferred certifications: Microsoft Office Specialist (MOS), Certified Administrative Professional (CAP), or Certified Manager (CM).

• Ability to manage multiple priorities, pivot quickly, and work independently with minimal supervision.

• Friendly, professional demeanor; thrives in a support role and brings positive energy to the office.

• Experience with vendor management, budgeting, and supervision.

• High professional integrity—takes pride and accountability in outcomes while demonstrating humility.

What We Offer

• Competitive salary + bonus opportunities

• 100% employer-paid medical insurance (employee-only coverage)

• 100% employer-paid short- and long-term disability, life & AD&D insurance

• Additional voluntary benefits: dental, vision, supplemental life, Legal Shield/ID Shield, critical illness, accident, and pet insurance

• Annual healthy living benefit

• HSA quarterly employer contributions

• Safe Harbor 401(k) with company contributions (regardless of employee contribution)

• Personalized PTO + 5 paid holidays + winter break (typically 12/24–1/1)

• Paid parental leave (maternal and paternal)

• Professional development opportunities

• Free Energy Square Fitness Center access

• Paid covered parking

• Office perks: weekly breakfasts, monthly happy hours, team lunches, spring/summer event, Texas State Fair Day, Halloween contest, Thanksgiving luncheon, holiday party, and more

Supervisory Responsibilities

• Hire, train, and evaluate Executive Assistants and the Receptionist.

• Conduct quarterly performance evaluations.

• Support HR and Operations in employee hiring, discipline, and termination as needed.

Work Environment & Schedule

• Based in the historic Meadows Building at Energy Square, with convenient US-75 access and the Lovers Lane DART Station nearby.

• Standard hours: 8:30 AM – 5:30 PM, Monday–Friday, with flexibility when business needs are met.

• Occasional evening/weekend work or travel to other offices (including out-of-state) may be required.