Job Details

Description

• Responsible for managing and coordinating the Account Opening Team's daily work to ensure service level agreements (SLAs) are met.
• Identify opportunities for streamlining and improving account opening procedures working closely with internal teams to enhance overall efficiency.
• Provide exceptional customer service by addressing inquiries, resolving concerns, and providing guidance.
• Liaise with internal teams on BSA/AML/KYC matters to ensure alignment to requirements and standards.
• Supervise the account opening and maintenance process.
• Adhere to policies and procedures plus industry and regulatory compliance.

Job Qualifications/Requirements

• Minimum Education Level: Bachelor’s Degree (preferably in Finance, Business or Economics).
• Minimum Job Experience: 7+ years’ experience in commercial banking.
• Required: Must be able to work independently, a motivated self-starter with a disciplined approach to business development.
• Computer/software skills: Proficient in Excel, Word, PowerPoint, and Outlook.

The salary range for this full-time position is $135,000.00 annually - $155,000.00 annually + bonus + benefits

Salary ranges are determined based on qualifications, level, and location.

Exact compensation may vary based on your skills and experience.

Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.

Behaviors

Motivations

Education

Experience

Licenses & Certifications