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507 Customer Service Jobs in United States

Bobby Dodd Institute
Bilingual Customer Service Representative

Location Atlanta, Georgia

Full Time
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Auburn Washburn School District
Customer Service Agent

Location College Park, Georgia

Full Time
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GHX Industrial
Customer Service Representative - Industrial Sales

Location Benicia, California

 
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Auburn Washburn School District
Customer Service - Self Storage Manager

Location Lake Orion, Michigan

Full Time
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Auburn Washburn School District
Call Center Representative – Flexible Scheduling

Location Gary, Indiana

Part Time
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Hallmark-Aviation Services
Airline Customer Service Supervisor for Prestigious International Airline in San Diego (SAN)

Location San Diego, California

Full Time
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Broadmead Medical Services Inc
Entry Level Customer Service Assistant

Location Cincinnati, Ohio

Full Time
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Broadmead Medical Services Inc
Customer Service - Self Storage Manager

Location Raytown, Missouri

Full Time
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Broadmead Medical Services Inc
Customer Service - Self Storage Manager

Location Littleton, Colorado

Full Time
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Broadmead Medical Services Inc
Customer Service - Self Storage Manager

Location Flint, Michigan

Full Time
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Auburn Washburn School District
Customer Service - Self Storage Manager

Location Long Island City, New York

Full Time
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Bank of Hope
GTMS Customer Service Specialist

Location Los Angeles, California

Full Time
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Auburn Washburn School District
Customer Service Rep (4413)- 2495 Lincoln Hiway East Unit 21

Location Lancaster, Pennsylvania

Full Time
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Georgia Farm Bureau
Sales Customer Service Rep I Carroll County

Location Carrollton, Georgia

Full Time
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Endries International, Inc.
Customer Service Center Specialist

Location Brillion, Wisconsin

Full Time
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Broadmead Medical Services Inc
Customer Service Technician

Location Wooster, Ohio

Full Time
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Hallmark-Aviation Services
Customer Service Representative in Dallas Fort Worth Airport (Spanish Speakers Needed!) - $18.50/hr

Location DFW Airport, Texas

Part Time
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CARSTAR
Customer Service Representative

Location Garner, North Carolina

 
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GEODIS
Warehouse Customer Service Representative

Location Plainfield, Indiana

Full Time, Part Time
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Broadmead Medical Services Inc
Customer Service - Self Storage Manager

Location Anoka, Minnesota

Full Time
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Auburn Washburn School District
Customer Service - Self Storage Manager

Location Phoenix, Arizona

Full Time
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Auburn Washburn School District
Customer Service - Self Storage Manager

Location Flint, Michigan

Full Time
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Auburn Washburn School District
Greeter

Location Pompano Beach, Florida

Full Time, Part Time
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Broadmead Medical Services Inc
Customer Service Rep(03287) 1148 Route 119 Unit 5

Location Rindge, New Hampshire

Full Time
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CARSTAR
Customer Service Representative

Location Harlingen, Texas

 
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Bobby Dodd Institute
Bobby Dodd Institute

Bilingual Customer Service Representative

location Atlanta, Georgia

Job Type Full Time

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Job Title: Bilingual Contact Center Agent

Function: Contact Center Operations

Office Location: College Park

Workplace Type: Onsite

Employee Status: Full-Time

Hours: M-F – 10:00 AM to 7:00 or 11:00 AM to 8:00 PM

BDI – Bobby Dodd Institute empowers people with differing abilities to maximize their potential by securing economic self-sufficiency, independence, and inclusion within their communities. We do this by offering programs and consulting services for individuals with disabilities and their loved ones.

Our contact center BPO (Business Process Outsourcing), allows us to create tailored partnerships that financially support our nonprofit programs.

Job Description: Our Bilingual Contact Center agent will take English and Spanish Calls from our client’s members. You must maintain a positive, empathetic, and professional attitude toward our customers by creating a positive customer experience. This position requires a passion for problem-solving, both verbal and written communication.

Job Responsibilities:

  • Answers phones and research inquiries concerning benefits and enrollment.
  • Research and document/update databases such as network-to-network changes and CRM documentation.
  • Provides information to internal and external customers.
  • Regenerates copies of pertinent correspondence.
  • Processes additional assignments, such as PCM changes, address changes, ID card replacements, referral and authorization status calls, data entry, etc.
  • Demonstrates regular, reliable, and predictable attendance.
  • Other duties as assigned.

Job Requirements

  • Must speak, read and write the English language.
  • Must speak and comprehend the English and Spanish languages.
  • High School Diploma or GED
  • 1 year of contact center, customer service, insurance, or medical experience preferred.
  • Any combination of academic education, professional training, or work experience demonstrating the ability to perform the position’s duties.
  • Excellent interpersonal, communication and organization, and multi-tasking skills
  • Ability to read, comprehend and explain benefits in a clear, concise, and professional manner.
  • Strong PC skills, including MS Word and Excel, and Lotus Notes.
  • Able to write clear and concise notes.
  • Personnel shall maintain skills through continued and ongoing training through the Centene/HNFS Cornerstone Learning Management System (LMS)
  • Pass Skills assessment during the hiring process

The CSR may be asked to complete other duties as assigned by management. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that the employee requests for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

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