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507 Customer Service Jobs in United States

The ICEE Company
Customer Service Representative

Location La Vergne, Tennessee

Full Time
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Auburn Washburn School District
Project Management Specialist - Customer Service

Location Cary, North Carolina

Full Time
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Care New England
Mobile Crisis On-Call Peer Support Specialist/Outreach Worker Per Diem

Location Providence, Rhode Island

Per Diem
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Broadmead Medical Services Inc
Customer Service - Self Storage Manager

Location Phoenix, Arizona

Full Time
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Auburn Washburn School District
Customer Service Rep(06979) - 5000 Main St

Location The Colony, Texas

Part Time
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Auburn Washburn School District
Customer Service - Self Storage Manager

Location Spring, Texas

Full Time
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Broadmead Medical Services Inc
Customer Service - Self Storage Manager

Location Lakewood, Ohio

Full Time
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Broadmead Medical Services Inc
Customer Service - Self Storage Manager

Location Louisville, Kentucky

Full Time
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Broadmead Medical Services Inc
Customer Service Rep(06414) - 201 N Main Suite E

Location Sweeny, Texas

Part Time
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Hallmark-Aviation Services
Airline Customer Service Supervisor for Prestigious International Airline in San Diego (SAN)

Location San Diego, California

Full Time
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Broadmead Medical Services Inc
Customer Service - Self Storage Manager

Location Garland, Texas

Full Time
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Auburn Washburn School District
Customer Service Representative

Location Staten Island, New York

Full Time
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Broadmead Medical Services Inc
Customer Service Rep(03287) 1148 Route 119 Unit 5

Location Rindge, New Hampshire

Full Time
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Georgia Farm Bureau
Sales Customer Service Rep I Wayne County

Location Jesup, Georgia

Full Time
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Georgia Farm Bureau
Sales Customer Service Rep I Oglethorpe County

Location Crawford, Georgia

Full Time
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Auburn Washburn School District
Moen Bi-Lingual (English/Spanish) Customer Service Representative

Location Phoenix, Arizona

Full Time
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Broadmead Medical Services Inc
Customer Service - Self Storage Manager

Location Cleveland, Ohio

Full Time
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Auburn Washburn School District
Customer Service - Self Storage Manager

Location Hilton Head Island, South Carolina

Full Time
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Broadmead Medical Services Inc
Customer Service - Self Storage Manager

Location Kansas City, Missouri

Full Time
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Broadmead Medical Services Inc
Customer Service - Self Storage Manager

Location Kansas City, Kansas

Full Time
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Broadmead Medical Services Inc
Customer Service Rep(06554) - 31100 FM 2920 #B

Location Waller, Texas

Full Time
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Corepay
Accounts Payable and Customer Service

Location Albany, New York

Full Time
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Broadmead Medical Services Inc
Customer Service Rep(06675) - 1910 W 18th St.

Location Houston, Texas

Part Time
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Broadmead Medical Services Inc
Customer Service - Self Storage Manager

Location Shrewsbury, Missouri

Full Time
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Hallmark-Aviation Services
Airline Customer Service Representative at Houston International Airport - IAH (PM/Evening Shift) - $15/hr

Location Houston, Texas

Full Time, Part Time
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The ICEE Company
The ICEE Company

Customer Service Representative

location La Vergne, Tennessee

Job Type Full Time

Apply Now
POSITION SUMMARY

The Customer Service Representative's primary responsibilities are tracking and inputting service calls and reporting completion details to the customer. The CSR will also handle various data entry tasks such as inputting work order details, technician completion details, and repair quotes.

ESSENTIAL FUNCTIONS:
  • Input work order details from customers into ICEE's internal call entry program for scheduling purposes.
  • Input repair quotes and technician completion details into various customer web portals.
  • Provide available updates on existing service calls to the customer.
  • Undertake various data entry tasks as assigned by the Customer Service Supervisor.
  • Manage call-ins and contact appropriate Field Director with details.
  • Perform other duties as assigned by the Project Manager.
  • Represent ICEE with a positive, fun, and upbeat attitude.
COMPETENCIES:
  • Customer relations, interpersonal relationships, team relations, and service.
  • Excellent organizational and time management skills.
  • Must be a self-starter with the ability to lead a Service Region to accomplish team goals.
  • Great oral and written communication skills.
  • Proficient with all aspects of Microsoft Office (Word, Excel, PowerPoint).
  • Drive call center Key Performance Indicators.
  • Results oriented with strong time management skills with the ability to multi-task in a fast-paced department.
  • Ability to work in a team environment and assisting fellow co-workers when needed
  • Flexibility regarding ongoing changes in procedures and policies.
  • Able to process high volumes of work consistently.
  • Strong decision-making skills.
  • Ability to quickly learn and retain various web-based platforms.
  • Attention to detail and accuracy.
EDUCATION AND EXPERIENCE:
  • At least 1 to 2 years of experience in customer service.
  • Demonstrated problem solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Proven track record of meeting or exceeding department performance goals.

Shift Available:

Friday - Monday | 8:00 AM - 7 PM

ICEE offers its Employees:

  • Paid holidays, Sick time and Paid vacation
  • Birthday Holiday (Must be used within Employee Birthday Month)
  • Medical, Dental, Vision Insurance
  • Employee Stock Purchase Program
  • Life Insurance
  • 401 (k) Plan

…and much more!!!

EOE STATEMENT

ICEE is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses or stalking and unemployment status.

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