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32 Customer Service Jobs in United States

Bobby Dodd Institute
Bilingual Customer Service Representative

Location Atlanta, Georgia

Full Time
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GHX Industrial
Customer Service Representative - Industrial Sales

Location Sulphur, Louisiana

 
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Bryant & Stratton College
Financial Aid Customer Service Representative

Location Orchard Park, New York

Full Time
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Hallmark-Aviation Services
Airline Customer Service Representative (AM Shifts) - $20/hr

Location Honolulu, Hawaii

Part Time
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Hallmark-Aviation Services
Customer Service Representative in San Diego Airport

Location San Diego, California

Full Time, Part Time
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Corepay
Accounts Payable and Customer Service

Location Albany, New York

Full Time
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Xperience XRG
Valet - Las Brisas

Location Laguna Beach, California

Part Time, Full Time
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Georgia Farm Bureau
Sales Customer Service Rep I Chatham County

Location Savannah, Georgia

Full Time
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LCI
Representative, Customer Service

Location Fort Stewart, Georgia

Full Time
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Hallmark-Aviation Services
Airline Customer Service Supervisor in Newark Airport

Location Newark, New Jersey

Full Time
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Hallmark-Aviation Services
Airline Duty Manager - Customer Service ($66k+)

Location Los Angeles, California

Full Time
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Georgia Farm Bureau
Sales Customer Service Rep I Oglethorpe County

Location Crawford, Georgia

Full Time
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Hallmark-Aviation Services
Airline Customer Service Supervisor at ATL Airport - $21/hr

Location Atlanta, Georgia

Full Time
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Georgia Farm Bureau
Sales Customer Service Representative I Baldwin County

Location Milledgeville, Georgia

Full Time
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Georgia Farm Bureau
Sales Customer Service Rep I Toombs County

Location Vidalia, Georgia

Full Time
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Georgia Farm Bureau
Sales Customer Service Rep I Webster County

Location Preston, Georgia

Full Time
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Hallmark-Aviation Services
Lost And Found Customer Service Agent in Dallas Airport - $16/hr

Location DFW Airport, Texas

Part Time
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Hallmark-Aviation Services
Airline Customer Service Senior Supervisor in EWR Airport

Location Newark, New Jersey

Full Time
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GHX Industrial
Customer Service Representative

Location San Antonio, Texas

 
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Hallmark-Aviation Services
Airline Customer Service Representative (GENERAL) at SFO Airport - $21.72 w Health / $24.07 wo

Location San Francisco, California

Full Time, Part Time
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GHX Industrial
Customer Service Representative - Industrial Sales

Location Benicia, California

 
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Georgia Farm Bureau
Sales Customer Service Rep I Henry County

Location McDonough, Georgia

Full Time
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Hallmark-Aviation Services
Airline Customer Service Supervisor for Prestigious International Airline in San Diego (SAN)

Location San Diego, California

Full Time
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TriState
Customer Service Representative

Location Ocala, Florida

 
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ACCESS
Intake & Customer Service Specialist

Location Dearborn, Michigan

Full Time
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Bobby Dodd Institute
Bobby Dodd Institute

Bilingual Customer Service Representative

location Atlanta, Georgia

Job Type Full Time

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Job Title: Bilingual Contact Center Agent

Function: Contact Center Operations

Office Location: College Park

Workplace Type: Onsite

Employee Status: Full-Time

Hours: M-F – 10:00 AM to 7:00 or 11:00 AM to 8:00 PM

BDI – Bobby Dodd Institute empowers people with differing abilities to maximize their potential by securing economic self-sufficiency, independence, and inclusion within their communities. We do this by offering programs and consulting services for individuals with disabilities and their loved ones.

Our contact center BPO (Business Process Outsourcing), allows us to create tailored partnerships that financially support our nonprofit programs.

Job Description: Our Bilingual Contact Center agent will take English and Spanish Calls from our client’s members. You must maintain a positive, empathetic, and professional attitude toward our customers by creating a positive customer experience. This position requires a passion for problem-solving, both verbal and written communication.

Job Responsibilities:

  • Answers phones and research inquiries concerning benefits and enrollment.
  • Research and document/update databases such as network-to-network changes and CRM documentation.
  • Provides information to internal and external customers.
  • Regenerates copies of pertinent correspondence.
  • Processes additional assignments, such as PCM changes, address changes, ID card replacements, referral and authorization status calls, data entry, etc.
  • Demonstrates regular, reliable, and predictable attendance.
  • Other duties as assigned.

Job Requirements

  • Must speak, read and write the English language.
  • Must speak and comprehend the English and Spanish languages.
  • High School Diploma or GED
  • 1 year of contact center, customer service, insurance, or medical experience preferred.
  • Any combination of academic education, professional training, or work experience demonstrating the ability to perform the position’s duties.
  • Excellent interpersonal, communication and organization, and multi-tasking skills
  • Ability to read, comprehend and explain benefits in a clear, concise, and professional manner.
  • Strong PC skills, including MS Word and Excel, and Lotus Notes.
  • Able to write clear and concise notes.
  • Personnel shall maintain skills through continued and ongoing training through the Centene/HNFS Cornerstone Learning Management System (LMS)
  • Pass Skills assessment during the hiring process

The CSR may be asked to complete other duties as assigned by management. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that the employee requests for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

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