Dominion Valley Animal Hospital is seeking a dedicated, enthusiastic Vet Receptionist to join our team!
Our busy and growing animal medical / surgical practice in Haymarket, Virginia is seeking experienced & self-motivated people to join our very loyal clients and enthusiastic staff! Ideal candidate must be responsible, outgoing, possess a strong ability to multi-task, highly organized and have excellent attention to detail. In addition, they should enjoy working in a team environment, and have excellent communication skills. Experience with Impromed Infinity is a plus.
Why Dominion Valley Animal Hospital in Haymarket, VA?
Dominion Valley Animal Hospital you can count on superior care and excellent service. We aim to assemble an expert team of veterinary professionals to provide the best possible healthcare for our patients. We have state of the art veterinary facilities and a clean, comfortable, efficient, environment. In addition, we maintain AAHA-accreditation. Does this sound like the place for you?
Our Commitment to Diversity:
We are dedicated to establishing a culture that celebrates all forms of diversity and allows us to be an inclusive service provider in this community.
Our team wants you to know...
Staff education is very important to us; we always encourage our team to engage in continuing education opportunities to learn and grow their skills. This makes us better doctors, techs, and staff and improves our abilities to provide the best care to our patients.
Who are we looking for?
Applicants must have a strong work ethic, preserve a positive personality, capable of communicating effectively, be able to multi-task efficiently in a fast-paced environment, have the ability to work in harmony with a team, possess a well-rounded technical skill set, and have a passion for delivering exceptional care to patients as well as clients.
Responsibilities:
- Greet clients and their pets and complete the appointment sign in process which can include: inputting and retrieving information from the computer, confirming the reason for the appointment, receiving and confirming the client's contact information, letting the medical team know the patient has arrived and escort the client to the exam room with their pet.
- Assist clients with check-out including, but not limited to: ensuring services and product sales are correctly accounted, using the practice management software system, handling money, processing credit and debit cards, accepting and recording various forms of payment, and setting future appointments for follow-up visits.
- Answer phone calls from clients requesting appointments, asking questions about the hospital, requesting medication refills and call into pharmacy if needed as authorized by a veterinarian.
- Make outbound phone calls to remind clients of upcoming appointments as well as reminding owners to fast their pet for surgery, set appointments for pets due for services, etc.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology and pet behavior.
- Assist in cleanliness and maintenance of the hospital to ensure a great client experience.
Benefits:
We’re dedicated to your well-being and offer a comprehensive package and professional development opportunities to support your work and home life. These include:
- Competitive salary of $16.00- $25.00 per hour dependent on skills and experience.
- Medical, dental, vision, and prescription drug benefits for you and eligible dependents
- Paid time off for full-time employees
- 401(k) plan
- Continuing education allowance for licensed technicians
- Guardian voluntary benefits
Boston, Massachusetts
Full Time