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Job Description
The Transportation Manager will manage the delivery and service department with more than 40 drivers. Formulate and administer policies, programs, and procedures for the delivery and service department, including schedules, rates, routes, and assignment of drivers and vehicles. Build and maintain positive customer relationships, managing all customer service complaints and concerns effectively. Manage/comply with federal, state, and company policies, local laws, transportation programs, and regulations.
Annual Salary: $105k - $114k + 15% Bonus
Location: 10252 E 51st Ave, Denver, CO 80239
TRANSPORTATION MANAGER RESPONSIBILITIES AND DUTIES
Build a solid transportation team by recruiting, interviewing, hiring, and retaining quality team members
Ensure all team members have the necessary tools to complete their jobs
Conduct training, coaching, and feedback sessions, complete performance assessment and make recommendations for pay increases
Effectively resolve employee relations issues
Be available to provide support to team members
Develop plans, policies, and procedures for the D&S department
Attend and participate in annual Leadership & Development training sessions
Conduct safety/team/quarterly meetings
Perform other duties as assigned by the Manager and/or Director
Conduct yearly performance assessment on your drivers and staff.
Reporting/Budget:
Prepare annual transportation department budget for Director-Supply Chain Center review and approval
Review and approve transportation department payroll
Review cost statements to identify excessive expenses and make recommendations for cost containment
Audit and approve invoices from the leasing company
Manage overall performance of truck leasing company to ensure PMs are met to Domino’s standard and repairs are completed timely
Generate all D&S-related reports, including backhauls and the weekly key indicator summary
Conduct monthly audits to ensure fuel compliance
Routing, Scheduling, and DOT Compliance:
Plan, review, and revise driver schedules to ensure increased efficiency and lower costs
Conduct continuous analysis of vehicle and driver assignments and analyze scheduling for possible consolidation
Continuously analyze proposed schedules and rates, initiate preparation and distribution of proposed trip schedule changes, and submit analyses of data and rescheduling recommendations to the WRC Transportation team
Conduct route analysis to identify cost-saving opportunities
Conduct route observations to ensure Drivers are performing as required
Monitor driver hours of service via onboard computerized system
Monitor Drive camera videos for SCC compliance
Review driver logs and paperwork
Oversee maintenance of driver qualification file
Conduct daily dynamic routing
Oversee and be prepared for operational and transportation audits throughout the year
Conduct route observations to ensure Drivers are safely performing their duties as needed by company and DOT standards (The number of observations per period is determined by the number of drivers at the SCC)
Oversee fleet image
Customer Service:
Build and maintain positive customer relationships with franchisees, store managers and crew, leasing company, etc. Provide guidance to D&S team members on customer relations issues and act as a role model for building. maintaining positive relationships.
Provide timely responses to our customer service inquiries
May participate on the Transportation Advisory Board
Visit new store builds to determine delivery accessibility, and report findings to Director
As needed, if qualified, drive the company commercial vehicle or straight truck for deliveries or to the leasing company for service/maintenance
Qualifications
2-year degree or some college, plus equivalent work experience may be accepted. Bachelor’s degree preferred
3-5 years of Transportation experience with a proven track record in logistics
Minimum 3-5 years supervisory experience with proven ability to develop and lead team members in meeting goals and objectives
Thorough working knowledge of Department of Transportation rules and compliance regulations
Results-oriented with strong organizational, decision making and people skills
Strong knowledge of Microsoft office software
Willingness to support a 24-hour operation, including carrying an emergency cell phone as needed
Commercial Driver’s License Class A would be a plus
Additional Requirement
Read, analyze, and interpret general business periodicals, professional journals, and technical procedures
PHYSICAL REQUIREMENTS
Must be able to lift up to 50 lbs., perform heavy pushing/pulling of product, work in refrigerated conditions [33-38 degrees], and work in an environment with exposure to loud machinery when necessary
Domino's offers:
Paid Holidays and Vacation
Positive work environment
Benefits on the first day of employment!
401k matching contributions
15% off the purchase price of the stock
Company bonus
Referral bonuses
Career growth!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Denver, Colorado
Full Time