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38 Service Manager Jobs in the USA

Gooseneck Implement
Service Manager

Location Elgin, North Dakota

Full Time
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Cortland
Service Manager-Cortland Pentagon City - Arlington, VA

Location Arlington, Virginia

Full Time
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Pape' Kenworth
Service Manager

Location Yakima, Washington

Full Time
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Snider Fleet Solutions
Commercial Service Manager

Location Durham, North Carolina

 
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Mga Homecare
Client Service Manager

Location Charlotte, North Carolina

Full Time
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Hobart Service
Service Manager

Location Savannah, Georgia

Full Time
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Hobart Service
Service Manager

Location Rochester, New York

Full Time
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Advenir Living
Service Manager

Location Longmont, Colorado

Full Time
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Advenir Living
Service Manager

Location Denver, Colorado

Full Time
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Hobart Service
Service Manager

Location Washington, District of Columbia

Full Time
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Hobart Service
Service Manager

Location Detroit, Michigan

Full Time
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MAA
Service Manager | MAA LoSo

Location Charlotte, North Carolina

Full Time
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Hobart Service
Service Manager

Location Wilmington, North Carolina

Full Time
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First Commonwealth Bank
Financial Solutions Sales & Service Manager

Location Jennerstown, Pennsylvania

Full Time
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Gooseneck Implement
Service Manager

Location Kenmare, North Dakota

Full Time
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Choices Coordinated Care Solutions
Outpatient Service Manager

Location Hattiesburg, Mississippi

Full Time
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First Commonwealth Bank
Financial Solutions Sales & Service Manager

Location Blairsville, Pennsylvania

Full Time
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First Commonwealth Bank
Financial Solutions Sales & Service Manager

Location Windber, Pennsylvania

Full Time
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Cortland
Senior Service Manager - Cortland Lake Lotus - Altamonte Springs, FL

Location Altamonte Springs, Florida

Full Time
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Pape
Service Manager

Location Yakima, Washington

Full Time
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First Commonwealth Bank
Financial Solutions Sales & Service Manager

Location Houtzdale, Pennsylvania

Full Time
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Snider Fleet Solutions
Commercial Service Manager

Location Columbia, South Carolina

 
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Ginkgo Residential
Service Manager

Location Raleigh, North Carolina

Full Time, Contractor
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Hobart Service
Service Manager

Location Louisville, Kentucky

Full Time
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Texas First Rentals
TFR - Branch Service Manager

Location Hutto, Texas

Full Time, Contractor
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Gooseneck Implement
Gooseneck Implement

Service Manager

location Elgin, North Dakota

Job Type Full Time

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Purpose:

Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control.  Attracts, retains, and effectively engages department personnel.
Potential salary range for this position $100,000-$150,000

Responsibilities:

  • Works with Regional Service Manager to identify and execute continuous process improvements
  • Communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction
  • Works with customers, sales department, and technicians to schedule all repair, reconditioning, and pre-delivery for the shop. 
  • Develops quotes for every sales repair and all customer repairs
  • Manages the entire work order cycle process; generation through closing and invoicing for customer and internal work
  • Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge
  • Reviews work orders for completeness and accuracy prior to customer billing
  • Responsible for establishing customer payment on service invoices
  • Ensures all service Warranty and Product Improvement Programs are completed, submitted to Centralized Warranty Administrator within the required timeframe to receive maximum credit
  • Ensures all departmental tools, equipment, and vehicles are in good working order
  • Coaches and provides regular feedback to technicians using Service Department Reports, tech developmental plan, etc.
  • Contributes and supports in customer clinics, field days and related, promotional events
  • Participates in the employee review process
  • Strives to achieve continued growth by asking for the business
  • Delivers the Gooseneck Experience

“In accordance with Federal law and the U.S. Department of Agriculture’s policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, disability, religion, sex and familial status. (Not all prohibited bases apply to all programs.)  To file a complaint of discrimination, write to:  USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, DC 20250-9410 or call 800-795-3272 (voice) or 202-720-6381 (TDD).”

Requirements

Experience, Education, Skills and Knowledge:

  • 3+ years experience in Service Department operations 
  • Proven experience in managing people is preferred
  • Ability to use standard desktop load applications such as Microsoft Office and internet based functions
  • Ability to write and speak effectively to individuals and groups
  • Familiar with John Deere and competitive products
  • Basic understanding of financial principles relative to Service Department operations
  • Ability to analyze and interpret internal reports
  • Motivated to achieve service department goals
  • Ability to work extended hours and weekends
  • Excellent customer service skills
  • High School Diploma or equivalent experience
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